The HomeWAV system is convenient and so easy to use, the system allows incarcerated individuals to speak to approved friends and loved ones directly with no facility personal involvement ever required:
- To schedule
- To connect
- To act as an operator to connect the call.
So how does it work?
The inmate simply enters their ID information using the telephone style keypad.
They select the person they wish to visit from the registered visitor list.
When the selected visitor answers, they carry on the visit.
It works just like your telephone
Overall Operation
The HomeWAV system:
- Is a Fee based internet video visitation system, adapted to home use
- Does not require facility personnel to connect a visit
- Does not require facility personnel for scheduling visits using the system
- Allows Inmates to initiate a Web Visit with approved Visitors
- Does not require a minimum call length or require a connection fee
- Supports call lengths from one (1) minute to the maximum set by the facility in one minute increments
- Allows Visitors to buy minutes in one minute increments
- Charges usage in one minute increments
- Provides for positive identification of Inmate and Visitor with unique personal identification numbers and or passwords
- Provides a solution that utilizes a proven system in use today
- Offers revenue sharing from the first day of operation
- Is installed at no cost to the county
- Is WEB Based and does not require proprietary hardware or software for Visitors to use it from their home computers
- Visitors are only required to have a computer, camera, microphone, speakers and high speed Internet connection to connect
- Has a self test feature to verify the operation of home user system
- Displays a countdown timer and warns user of end of call and also indicates minutes remaining on account
- Provides for all collection and refunds of charges without intervention of the facility
- Has a built in accounting feature that allows for viewing, by the jail administration, of daily, monthly, and yearly usage figures
- Does not allow for Home users to generate video calls into the Jail
Home Visitor
The HomeWAV system:
- Provides and allows auto detection of incoming calls
- Shows the name of incoming call
- Provides confirmation as to whether Inmate is online
- Allows a Visitor, who is approved and registered to login using a Username and Password, and connect from anywhere in the WORLD with High Speed Internet for a flat per minute fee
- Provides and allows home user to add minutes to an individual inmate account in one minute increments
- Provides the home user the option of accepting or refusing a video call
Lobby Visitor
The HomeWAV system:
- Provides and allows auto detection of incoming call
- Shows name of incoming call
- Provides confirmation as to whether Inmate is online
- Provides for Visitors to have their own Personal Identification Number (PIN) for use on any available Lobby Stations
- Provides and allows lobby user to add minutes to an individual inmate account in one minute increments
- Provides the lobby user the option of accepting or refusing a video call
- Provides function to automatically log out a Visitor after five minutes of inactivity if not in a visit
Inmate
The HomeWAV system:
- Provides for any Inmate, who has been authorized by the Facility, to initiate a visit with any of his pre approved visitors who are online without operator intervention
- Provides for each Inmate to enter an Inmate ID # to login to the system
- Provides for each Inmate to set their own distinctive 4 Digit Personal Identification Number (PIN) without operator intervention
- Provides and allows Inmate to log onto the system from any station in the facility
- Provides function to automatically log out an Inmate after five minutes of inactivity if not in a visit
- Provides Inmate with real time Indicator of Visitor Status
Facility Administration
The HomeWAV system:
- Provides that no operator is required to begin a video call
- Provides that no scheduling personal are required to schedule system
- Provides real time monitoring capability of all Inmate visits on devices that are Adobe Flash capable including PC’s as well as all Android devices
- Provides blocking of monitoring capability for professional visits
- Provides the capability for immediate call interruption
- Provides the capability to reset of Inmate Personal Identification Number
- Provides capability for immediate suspension of Inmate visitation privileges
- Provides capability for immediate suspension of all visits.
- Provides capability for authorized personnel to monitor visitation system using their smart device that is Adobe Flash capable.
- Provides capability to Record all video calls
- Provides capability for blocking the recording of professional video calls
- Provides capability for Play Back of recorded videos
- Provides capability for long term storage of all recorded videos
- Provides capability to download recorded videos to a user’s computer hard drive or portable device if given proper permissions
- Provides capability for playback of recorded video. Recorded visits can be searched by Date, Inmate, or Visitor
- Provides capability for real time interface with JMS to keep Inmate list current
- Provides capability for notification to home users of Facilities suspensions of visitation
- Provides capability for Daily, Monthly, and Yearly usage figures and audited records
- Provides the facility the ability to set maximum visit length
- Provides capability for facility to set multiple levels of access to the system
Hardware
- The site will provide Power and Data to each location that a station is to be installed
- Each proposed Inmate and Lobby station consists of the minimum: PC with a minimum 1.8 GHz processor, 2GB DDR3 SDRAM, Gigabit Ethernet, Windows operating system, 17″ Monitor, High Definition Camera, Institutional approved Handset, USB KeyPad & Institutional approved housing for the equipment (If Required)
- Browser Recommendations
Windows OS (XP/Vista/7) – Internet Explorer, version 8 and above; Google Chrome & Firefox
Mac OS X – Safari, version 5 and above
- HomeWAV system will have one 24 port switch for each 20 stations
- The successful bidder will provide High Speed Internet connection to the facility