Detention Facilities

  • Quick Start Guide for New HomeWAV Users

    Using a new website or app can be tricky the first time around. Here’s some helpful info to help you get started using HomeWAV. Follow the steps and you’ll be connected in no time!


    1. Log in to HomeWAV at OR mobile app

    HomeWAV works on desktop computers, laptops, tablets, and smartphones. We even have free mobile apps on Android & iPhone.


    Related Links: Homepage
    iPhone App Link
    Android App Link
    How-To Video – Sign Up as a Visitor


    2.  Select Detention Facility & Add Inmate

    After you’re signed up, you need to select the detention facility and inmate you want to visit with. Use the drop-down selectors and follow the instructions on the screen. Some facilities may require additional information such as an inmate ID number, a picture of your driver’s license, etc. Think of this step as an online version of filling out a paper visitor authorization form.


    Related Links:

    How-To Video – Sign Up as a Visitor


    3.  Add Talk to Me Funds

    Once you’ve added one or more inmates to your account, the next step is to add funds to your account. Start by setting up your Payment Details (add a credit card). Then select an inmate associated with your account and click “Add Talk to Me Funds”. Type in the amount of dollars you wish to add. Most facilities charge 50 cents per minute for live video visitation and $1 per minute for recorded video messages.


    User Tips:

    A $1 transaction fee is charged whenever you add funds, so consider adding more funds at one time instead of little by little to save a few bucks.

    Funds can only be added by logging in at – payment option is not available in the app.


    4.  Wait for Inmate to Call

    Once you’re logged in, the Inmates’ HomeWAV station will show the Inmate’s name in green as having a Visitor online and ready for a visit. The Inmate simply enters their ID information and the visit can begin. No complicated scheduling, no invasive pat-downs, just connection to your incarcerated friend or family member.


    Related Link:

    How-To Video – Receiving a Video Call from an Inmate


    5.  Enjoy Your Visit!

    A friendly face can really make an Inmate’s day, so be sure to make the most of every minute of your HomeWAV visit.


    Related Links:

    How-To Video – Troubleshooting Connectivity
    How-To Video – Troubleshooting Echo Problems

    Log In to HomeWAV Now >>

  • How Visitation Helps Inmates

    When a person goes to jail, there’s one question that crosses the mind of nearly every friend or family member – how can I help them? One of the best things you can do for an incarcerated friend or family member is visit them.


    •  Visiting keeps inmates connected with positive influences and motivations.

    •  Visiting improves morale and reminds the inmate that someone cares about them.

    •  Visiting provides time to start planning for what they will do after their sentence is up.


    Most importantly though, visitation has been shown to reduce the likelihood that an inmate will return to jail once they are released. A four-year study completed by the Minnesota Department of Corrections in 2011 concluded that inmate visitation resulted in reductions in recidivism; a 13% reduction for a felony re-conviction and a 25% reduction for re-incarceration for a technical violation revocation.


    Sometimes, though, visiting is hard to do. Maybe it’s distance. Maybe it’s time. Maybe it’s worry about bringing children into the environment or feeling unsafe yourself. These reasons are all perfectly valid, but that doesn’t help much, does it? In the end you’re still stuck at home, feeling bad for not visiting.


    Not you, though. You are one of the lucky ones. You have HomeWAV video visitations. You can connect with your incarcerated friend or family member from the comfort of your home (or anywhere with our on-the-go mobile apps).


    What are you waiting for? Add some Talk to Me time to your account and make a connection that makes a difference today!


    Add Talk To Me Time >>

  • The Missouri Sheriff Magazine: HomeWAV Vendor Spotlight

    HomeWAV Vendor Spotlight.

    Read more about HomeWAV    Like us on Facebook!

  • Video Visitation- Good for inmates, communities, counties

    The Missouri Sheriff Magazine, Written by Nancy Zoellner-Hogland

  • What you need to know about the Jasper County jail communication system

    NEWTON – There’s a new program that’s being installed at the Jasper County jail, but there’s still some confusion surrounding its purpose and how it impacts visitors and inmates.

    According to a spokesman for the jail, the program is called HomeWAV, and it’s being installed “for the convenience of those that wish to visit inmates that are being held in our facility.”

    The new service is “state of the art capabilities for people/family and friends to remain at their residence and not have to drive…to visit someone.”

    HomeWAV can be used from phones, iPads, etc. The service costs 25 cents a minute if an inmate or a visitor chooses to use this feature. If you choose to visit an inmate in person, there will be no charge. Many other prisons and county jails have started using this service with good results, according to Jasper County authorities.



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