HomeWAV has identified and is actively investigating unauthorized access to a third-party server. HomeWAV was informed a server was compromised, allowing access to certain data files. Upon discovery of this issue, our team addressed the security issue, and immediately took measures to protect the data. It is important to note that all the data was backed up. The data did not include personal information like social security numbers or biometric data. To date, HomeWAV has received no information relating to improper use of the compromised data. HomeWAV takes client data and security very seriously and we are working to ensure this kind of unauthorized access cannot happen in the future.
Rockbridge Regional Jail (VA) visitations now digital: Jail using HomeWAV to make visitations more convenient, frequent
LEXINGTON, Va. – The Rockbridge Regional Jail is taking advantage of technology to improve inmate visitations.
Visitations at the Rockbridge Regional Jail are now done through an app called Homewav on your phone or computer.
Jail superintendent Col. Derek Almarode said this makes visitations more convenient and allows the inmates to have visits more frequently.
“I think, when the population has the opportunity and the ability to see their families more frequently, it generates, or it allows, the loved ones, and certainly the inmates, to have a more positive attitude and feel like they’re more connected to their family,” Almarode said.
The jail still has a few in-person visitation booths that can be used, but only under certain circumstances, Almarode said.
Copyright 2019 by WSLS 10 – All rights reserved.Read More...
NEWTON – There’s a new program that’s being installed at the Jasper County jail, but there’s still some confusion surrounding its purpose and how it impacts visitors and inmates.
According to a spokesman for the jail, the program is called HomeWAV, and it’s being installed “for the convenience of those that wish to visit inmates that are being held in our facility.”
The new service is “state of the art capabilities for people/family and friends to remain at their residence and not have to drive…to visit someone.”
HomeWAV can be used from phones, iPads, etc. The service costs 25 cents a minute if an inmate or a visitor chooses to use this feature. If you choose to visit an inmate in person, there will be no charge. Many other prisons and county jails have started using this service with good results, according to Jasper County authorities.Read More...
Out-of-town visitation visitations at the Jasper County Jail just got a little easier.
In February or March, the jail expects to install a system from HomeWAV, LLC in cells that will allow inmates to visit family and attorneys electronically.
This fully digital, 1080p, hi-tech system will allow visitors to call inmates remotely from a phone, tablet or laptop, and will cost $0.25 per minute.
Wendy Hecox, chief jailer at Jasper County Jail, said the new online system will replace a dated and aging communication system.
“Our current visitation system was put in when our building was built back in 2005. It was an analog-based system,” Hecox said. “It’s starting to break down because of time. We are upgrading to a HomeWAV system.”
While this new system will be available for public use, the current method of visitors coming to see inmates will still be allowed. Hecox said one of the main reasons for the new system is to spare visitors the time and gas money required to visit the jail.
“The remote visitation is $0.25 per minute and the convenience fee of not having to come here. We don’t charge them to come to the jail,” Hecox said. “If you wish to come here every single day, you may do so. For a 30-minute visit (online), I think it works out to $7.50 or something like that.
“We think that it’s going to be convenient for a lot of people,” Hecox said. “For instance, last week, we had somebody drive all the way over here from Council Bluffs for a 30-minute visit, and then turn around and drive all the way back to Council Bluffs.”
Interested visitors can start by going to www.homewav.com to sign up. Once on the home page, visitors can click “SIGN UP HERE,” which will take you to the page where to fill in basic information, which jail the visitor is looking to visit remotely, payment methods, etc.
Hecox said it helps jail employees free up their time, since it gives them less to do without all the work of monitoring phone calls throughout the day, as well as set up everything for the visitors to be able to visit. The system is very similar to Skype, and many of the cells will get new monitors installed for that convenience. The system will be able to monitor which calls go where.
“We have visitation monitors and security monitors, and there’s one in every single cell. There’s a possibility that I could have someone visiting in seven pods all at the same time. The system knows because it’s custom set up for our particular facility, so it knows there’s only one visitation unit in each pod. It won’t schedule two people in a pod at the same time,” she said.
Earlier in January, Jasper County signed the contract for the system and mailed the paperwork to HomeWAV, LLC last Friday.
From there, the next step is installation, which jail employees have already pulled the wires from the old system out of everywhere from within the jail. When HomeWAV is ready, they will come to the jail for up to three days and install the new monitors and get the security boxes required for the system up and running. Training for the staff will follow as well as training for the inmates on how they will be able to communicate with visitors.
Hecox is optimistic that this new $12,000 system — which will be paid for with the money made through the new system over the next 3.5 years — will be beneficial for inmates.
“I just think that it will be a great system. It will allow more contact for the inmates with their family, which is always good.” Hecox said. “Anything that keeps people calm, because being in jail is hard enough.”
Contact Orrin Shawl at 641-792-3121 or at email@example.comRead More...