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Our Platform

Learn about becoming a partner facility and begin generating revenue today.

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Detention Facility Benefits

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Direct Visitation

The HomeWAV system saves countless hours for correction officers and administrative staff. No operator assistance is required to conduct visits. No operator assistance is required to schedule visits.

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Cost Effective

HomeWAV is offered to correctional facilities at a significantly lower cost than our competitors. For a minimal investment, the HomeWAV system can be provided and installed on any wall that has power and will be network ready at the selected station location.

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Increased Security

Placement of stations in secure areas eliminates need to move inmates for visitation. No-contact visits reduce risks for contraband transfer. 100% recording and monitoring of all visits is provided.

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Reduced Recidivism

No-contact visits reduce contraband risks. Recording and monitoring of all visits is provided.

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Detention Facility Benefits

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    Direct Visitation

    The HomeWAV system saves countless hours for correction officers and administrative staff. No operator assistance is required to conduct visits. No operator assistance is required to schedule visits.

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    Revenue Producing

    From Day One, revenue from usage is shared with the detention facility.

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    Cost Effective

    HomeWAV is offered to correctional facilities at a significantly lower cost than our competitors. For a minimal investment, the HomeWAV system can be provided and installed on any wall that has power and will be network ready at the selected station location.

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    Increased Security

    Placement of stations in secure areas eliminates need to move inmates for visitation. No-contact visits reduce risks for contraband transfer. 100% recording and monitoring of all visits is provided.

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    Reduced Recidivism

    A four year study completed by the Minnesota Department of Corrections in 2011 concluded that inmate visitation resulted in reductions in recidivism; a 13% reduction for a felony reconviction and a 25% reduction for reincarceration for a technical violation revocation.

Service & Support

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    Reliability

    As a partner, HomeWAV provides 5-Star service and support for the life of the agreement at NO COST. HomeWAV will provide a dedicated account representative specific to your facility.

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    Response

    HomeWAV offers 1-on-1 support 24/7/365. Our remote capabilities allow us to satisfy 99% of your system needs immediately from our home office. We utilize local technicians for installation and any on-site maintenance to ensure the quickest response time.

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    Innovation

    HomeWAV is committed to being the technology leader in inmate visitation. Our dedicated team conducts continuous product research and development. As a result, we offer FREE system upgrades and regularly provide new product notifications.

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    Training

    HomeWAV begins training your staff prior to installation and offers continued education throughout the length of our partnership. We are also able to provide 24/7 access to tutorial videos on the administrative features of our system.

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    3rd Party Payment Processing

    All payments will be done by trusted third party payment processor. That means HomeWA will not store any CC information locally.

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    Storage & Playback

    HomeWAV allows for easy retrieval and download of previous video visits for your administrative and investigative needs. The HomeWAV system operates on a 100% hosted “cloud” based system with dual secure servers located in different geographical locations within the United States. By using cloud based applications and off-site storage, the opportunity for failure of the system in a facility is greatly reduced.

Frequently Asked Questions

HomeWAV Visitation System

  1. Click on the Sign Up Here button.
  2. Complete steps 1 and 2 of the registration process.
  3. Add Talk to me funds to your account.
  4. Wait for the inmate to call.

Add Funds

How do I sign up for HomeWAV video visitation?

  • Click on the Sign Up Here button.
  • Complete steps 1 and 2 of the registration process.
  • Add Talk to me funds to your account.
  • Wait for the inmate to call.

Informing the Inmate

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Video Issues

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Indicator Questions

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Refunds & Fund Transfers

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Device Compatability

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Bail Bonds Account Sign Up Process

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Add Funds

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Bail Bonds Request

  • Bail bonds companies are not charged for calls not accepted.
  • The inmate will not be able to leave a message, hence not being charged for unaccepted calls.
  • A phone number can be blocked if requested.
  • Bail bonds phone numbers can be added or removed.
  • Bail bonds companies can contact accounting@homewav.com at any time to opt out of the service.
  • Bail bonds companies will be invoiced once a quarter unless your invoice is over $50 and then you will be invoiced monthly.

Terms & Conditions

  1. Any sort of system abuse may be prosecuted and lead to termination of HomeWAV’s system.
  2. All payments should be received by HomeWAV within 30 days of invoice. Any late payment will lead to account suspension.
  3. Bail bonds company must fill out profile form online and wait for account confirmation from HomeWAV.
  4. HomeWAV is not responsible for any outgoing calls by inmates to provided numbers.
  5. Privileged inmates may not be able to dial provided numbers.
  6. All calls will be charged at HomeWAV’s current bail bonds rate, subject to change.