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COMMUNICATION & TECHNOLOGY SOLUTIONS
Learn about the comprehensive impact of becoming a HomeWAV partner, from ensuring industry-leading efficiency to keeping communities connected with inmate communications solutions in meaningful ways.
Experience the HomeWAV Difference
Product & Technology
HomeWAV is tech-focused and solution-driven. Our all-in-one platform is fully owned and operated by us—no outsourcing, no red tape. We reinvest in our technology to keep innovation at the forefront. We're committed to constant improvement with regular updates that make our platform smoother, faster, and more user-friendly. Your feedback fuels our innovation.
Customizable Solutions
Our inmate communications solution is purpose-built for correctional use with technology at its core - our software, our development, and our support- making it easy to customize our platform to exceed your facilities’ goals.
Facility Service
48 hours – the typical response time of our competitors. For us, that’s 48 hours too long. We are committed to providing you with quick, efficient service in under one hour. Our remote capabilities allow us to satisfy 99% of your system needs immediately. We utilize local technicians for installation and any on-site maintenance to ensure the quickest response time. We’re here to help.
365-Day Customer Support
Our Support Team is available 365 days a year, answering calls in less than 30 seconds and resolving most issues within 3.5 minutes. We're proud to be top-rated for service and support on the Better Business Bureau! Your satisfaction is our priority, and we’re committed to providing the best possible experience.
Partnerships & Relationships
We're all about building relationships that matter. We focus on creating meaningful connections through experience, authenticity, and trust. It's our mission to keep your facility safe and community connected.
HomeWAV Communication and Inmate Visitation System
Video Calls
The HomePAS™ kiosk and ComPAS™ tablet enable inmates to make remote video calls using our patented inmate-initiated video visitation technology. They can connect instantly with approved visitors online—no advance scheduling or staff involvement required—helping to reduce lobby traffic and ease staff workload.
Voice Calls
HomeWAV’s VoIP phone system supports traditional jail calls while offering flexible integration with jail management tools and our free mobile app. With cost-effective, reliable voice calls, facilities can enhance communication while reducing restrictions of traditional landlines.
Messaging
HomeWAV’s messaging suite sets a new standard in inmate communication. Similar to real-world messaging functionality, inmates can easily use text, image, GIF, video, and voice messaging on ComPAS™ tablets. Messaging allows visitors to connect with loved ones on their terms—supporting rehabilitation, mental health, and reducing recidivism. All with zero extra burden on facility staff.
Tablets
Backed by HomeWAV’s secure mobile device management system, the ADA-compliant ComPAS™ tablet is built for corrections, offering voice calling, video calling, messaging, and a complete suite of resources. Inmates can independently access education, entertainment, re-entry, commissary, law library, digital mail, and more without staff intervention.
96%
Facility Retention Rate
31+
State Partnerships
95%
Ticket Response <1 Hour
The Top 5 Reasons to Choose HomeWAV as Your Trusted Inmate Communications Partner
Your facility may be searching for a new provider. With so many industry providers to choose from, it can be overwhelming to know who to turn to. HomeWAV is here to help.
Take a Look Around Our Digital Tradeshow Booth
Seeking reliable products, exceptional service, and dependable support? Discover HomeWAV’s digital booth today and see how our technology ensures safety for facilities while keeping communities connected.
Gearing Up for National Conference Season with Product Innovations & Partnerships
"We stay ahead of the technology curve while never losing sight of those we’re here to support," said HomeWAV CEO Morteza Sahebkar. "That’s what makes our tools smarter, our partnerships stronger, and our mission truly meaningful."
Ready to Become a Facility Partner?
Reach out to the leaders in the inmate communications industry — the HomeWAV team — to answer your questions and learn more.