Raise a New Revenue Source
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Raise a New Revenue Source 2
Raise a New Revenue Source 3
Detention Facility Benefits
Detention Facility Benefits
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Direct Visitation
The HomeWAV system saves countless hours for correction officers and administrative staff. No operator assistance is required to conduct visits. No operator assistance is required to schedule visits.
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Revenue Producing
From Day One, revenue from usage is shared with the detention facility.
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Cost Effective
HomeWAV is offered to correctional facilities at a significantly lower cost than our competitors. For a minimal investment, the HomeWAV system can be provided and installed on any wall that has power and will be network ready at the selected station location.
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Increased Security
Placement of stations in secure areas eliminates need to move inmates for visitation. No-contact visits reduce risks for contraband transfer. 100% recording and monitoring of all visits is provided.
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Reduced Recidivism
A four year study completed by the Minnesota Department of Corrections in 2011 concluded that inmate visitation resulted in reductions in recidivism; a 13% reduction for a felony reconviction and a 25% reduction for reincarceration for a technical violation revocation.
Service & Support
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Reliability
As a partner, HomeWAV provides 5-Star service and support for the life of the agreement at NO COST. HomeWAV will provide a dedicated account representative specific to your facility.
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Response
HomeWAV offers 1-on-1 support 24/7/365. Our remote capabilities allow us to satisfy 99% of your system needs immediately from our home office. We utilize local technicians for installation and any on-site maintenance to ensure the quickest response time.
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Innovation
HomeWAV is committed to being the technology leader in inmate visitation. Our dedicated team conducts continuous product research and development. As a result, we offer FREE system upgrades and regularly provide new product notifications.
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Training
HomeWAV begins training your staff prior to installation and offers continued education throughout the length of our partnership. We are also able to provide 24/7 access to tutorial videos on the administrative features of our system.
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3rd Party Payment Processing
All payments will be done by trusted third party payment processor. That means HomeWA will not store any CC information locally.
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Storage & Playback
HomeWAV allows for easy retrieval and download of previous video visits for your administrative and investigative needs. The HomeWAV system operates on a 100% hosted “cloud” based system with dual secure servers located in different geographical locations within the United States. By using cloud based applications and off-site storage, the opportunity for failure of the system in a facility is greatly reduced.
Frequently Asked Questions
HomeWAV Visitation System
- Click on the Sign Up Here button.
- Complete steps 1 and 2 of the registration process.
- Add Talk to me funds to your account.
- Wait for the inmate to call.
Add Funds
How do I sign up for HomeWAV video visitation?
- Click on the Sign Up Here button.
- Complete steps 1 and 2 of the registration process.
- Add Talk to me funds to your account.
- Wait for the inmate to call.
Informing the Inmate
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Video Issues
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Indicator Questions
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Refunds & Fund Transfers
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Device Compatability
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Bail Bonds Account Sign Up Process
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Add Funds
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Bail Bonds Request
- Bail bonds companies are not charged for calls not accepted.
- The inmate will not be able to leave a message, hence not being charged for unaccepted calls.
- A phone number can be blocked if requested.
- Bail bonds phone numbers can be added or removed.
- Bail bonds companies can contact accounting@homewav.com at any time to opt out of the service.
- Bail bonds companies will be invoiced once a quarter unless your invoice is over $50 and then you will be invoiced monthly.
Terms & Conditions
- Any sort of system abuse may be prosecuted and lead to termination of HomeWAV’s system.
- All payments should be received by HomeWAV within 30 days of invoice. Any late payment will lead to account suspension.
- Bail bonds company must fill out profile form online and wait for account confirmation from HomeWAV.
- HomeWAV is not responsible for any outgoing calls by inmates to provided numbers.
- Privileged inmates may not be able to dial provided numbers.
- All calls will be charged at HomeWAV’s current bail bonds rate, subject to change.