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Customer Support

Our Expert Support Team will Help Answer Your Questions.

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HomeWAV Visitor Support is available 7 days a week, 365 days a year.

Our Customer Support team is available around the clock to help get you connected with your loved one. Whether you’re looking for help creating a new account or having issues with connectivity, we are here to answer your questions. Click here to view our How To page.

Daily: 8:00AM to 5:00PM CST

To add funds by phone: Using the phone number associated with your account, call our secure toll-free number at 844-394-6639 and press 1 to make an automated payment. Please have your payment method and account information available.