Experience the HomeWAV Difference
HomeWAV has been disrupting the industry standards surrounding inmate communications systems for nearly a decade. See why countless facilities in more than 30 states rely on us to keep inmates connected to their communities and loved ones.
Smaller Labor Costs
Inmates can initiate a video call anytime there is an approved visitor online — all without the need for advanced scheduling or staff intervention. In addition, visitors can schedule on-site visitations directly with the inmate via web, mobile app, or call center. That means we don’t require an operator to schedule or conduct inmate visitation, which reduces facilities’ payroll burden and frees up countless hours for corrections officers and administrative staff.
Inmate-initiated systems generate up to 10 times the revenue of scheduled video calls, and we share revenue with facilities. Your goals are our goals, and our partners begin generating revenue from the very first call. Our billing model is completely transparent, and we keep the cost of equipment and installation completely free for our facilities.
Zero-Cost Hardware, Installation, and Support
We offer installation and equipment at zero cost, and the HomeWAV Field Service Team offers one-on-one support 24/7, 365 days a year. Just log in to homewav.com and enter a support ticket. Our remote capabilities allow us to quickly address 99% of your system needs.
HomeWAV uses multiple layers of security to prevent inmate tampering and secure system safety, including:
- Lockdown browser
- Protocol and content filtering
- Custom scrambling keypad
- Multifactor authentication
- Password rotation
- Staff IP verification
What our Facility Partners are Saying about HomeWAV
Sheriff Brett Clark
Hendricks County Sheriff’s Office, Indiana
Average Inmate Population: 250
HomeWAV Units: 32
“We have been with HomeWAV since 2015 and have had a great experience. Not only are our inmates and their families provided with a user-friendly platform to communicate, but our staff can spend more time running the facility because the product just works. Their customer service is very responsive and excellent to work with. I highly recommend HomeWAV.”
Captain Barry Morgan
Mississippi County Sheriff’s Office, Missouri
Average Inmate Population: 110
HomeWAV Units: 14
“HomeWAV is one of the best companies I have ever worked with. They’ve delivered on every promise and more! They built a very user-friendly program that anyone can use. The video and voice services they provide have brought my incidents down with the inmates. The service has saved me money on visitation days because it is self-scheduling, so no more walking inmates out of their housing units.”
Sheriff Tim Click
Terry County Sheriff’s Office, Texas
Average Inmate Population: 175
HomeWAV Units: 22
“We have been a satisfied customer of HomeWAV’s since early 2019 and during that time we have received nothing but top-notch service. Our inmates and their families continue to utilize the user-friendly platform while saving time and money associated with in-person visitations. The easy access program, reliable customer service, and stay-at-home convenience has made HomeWAV video-visitation the economical and popular choice. We have benefitted as more inmate communication is taking place with fewer in-person visits. We have seen a reduction in transports and contraband, while our officers are safer and able to spend more time operating our facilities. I highly recommend HomeWAV.”
Chief Manuel Perez
Madera County Department of Corrections, California
Average Inmate Population: 475
HomeWAV Units: 125
“I highly recommend the services of HomeWAV for your on and off-site video needs. HomeWAV has been providing excellent and accurate service for Madera County Department of Corrections for about a year now. I personally have been dealing with a representative when we had a difficult situation when our in-house video system crashed. HomeWAV has been very instrumental in installing video components in a fast and responsive manner. During this critical time of COVID-19, I was forced to close down all access to visitors in the facility. This system allows off-site visits and inmates and family members have seen the benefits of the continuance of seeing their loved ones at a minimal cost. The staff has said the training provided has been an easy adjustment.”
See the Difference for Yourself.
Experience the benefits of HomeWAV’s inmate video call system firsthand by scheduling a demo today.