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HomeWAV Partners with Bradford County Jail

Posted on by HomeWAV Media

Correctional facility now offering all-in-one inmate communication system

STARKE, Fla., February 27, 2023–HomeWAV, the leader in providing simple, secure inmate communication solutions, recently completed installation of a new inmate communication system at Bradford County Jail in Starke, Florida for inmates to connect with their loved ones.

Expanding the number of HomeWAV’s facility partners serviced within the Florida market, Bradford County Jail holds up to 185 inmates that can now utilize the all-in-one inmate communications system. Through 24 HomePAS™ (Protected Access System) kiosks and 185 ComPAS™ (Portable Access System) tablets that provide inmates with a variety of tools and resources to aid in education, self-improvement, and mental health, HomeWAV is now providing voice calling, video visitation, and an investigative suite of services.

Selecting HomeWAV for its innovative all-in-one platform, responsive customer service, state-of-the-art investigative services, and lower rates to connect loved ones, Bradford County Jail is ready to offer comprehensive technology solutions for its facility staff, inmates, and visitors.

“Our reason for choosing HomeWAV was for their all-in-one solution kiosk that we felt was a technology upgrade that is providing lower rates on phone and video calls for the community,” said Bradford County Major McKinley. “Also, the promise of client and customer service are very important for us moving forward. Having a one-to-one tablet ratio also helps our inmates better themselves with a variety of programs. While just starting with HomeWAV, the ease of use on the administration platform has already streamlined our facility in a number of ways.”

About HomeWAV

Founded in 2011, HomeWAV LLC has remained the industry leader in providing simple, secure inmate communication and technology solutions to correctional facilities across the country. Headquartered in St. Louis, MO, our all-in-one patented platform is the first of its kind to satisfy the growing demands in the correctional industry. Through our organizational pillars of Integrity, Innovation, and Impact, we are disrupting the industry standard by leading with fairness and developing transformative technology while keeping facilities safe and communities connected. For more information, visit HomeWAV at production-www.homewav.com and on LinkedIn, Facebook, and Instagram.

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Media Contact:
Amanda Jasper
636.212.1859
a.jasper@homewav.com

HomeWAV Partners with Gadsden County Correctional Center

Posted on by HomeWAV Media

Inmate communications company brings voice, video calling to facility to connect Florida community

QUINCY, Fla., February 8, 2023–HomeWAV, the leader in providing simple, secure inmate communication solutions, recently completed installation of a new inmate communication system at Gadsden County Correctional Center in Quincy, Florida for inmates to connect with their loved ones.

As HomeWAV’s fourth new facility partner in Florida this year, Gadsden County Correctional Center selected HomeWAV as an all-in-one solution that can provide voice and video calling services with lower rates for the community while providing tablets for inmates with a variety of programs such as educational opportunities to help inmates improve their mental health by reading books and listening to audiobooks.

In a 163-bed facility, HomeWAV installed 18 HomePAS™ (Protected Access System) kiosks within pods and booking areas, two additional lobby kiosks, and 161 ComPAS™ (Portable Access System) tablets for inmates to feel more connected to the community.

Already making a significant positive impact, HomeWAV has decreased the facility’s remote video visitation call rate more than 70%. Staff efficiency can also improve since inmates can easily check out tablets with no staff intervention, reducing staff burden. Inmates can visit more frequently with friends and family with the ability to have remote visitations in one-minute increments. HomeWAV’s responsive customer service allows facility staff to talk directly with HomeWAV representatives or submit a service request.

About HomeWAV

Founded in 2011, HomeWAV LLC has remained the industry leader in providing simple, secure inmate communication and technology solutions to correctional facilities across the country. Headquartered in St. Louis, MO, our all-in-one patented platform is the first of its kind to satisfy the growing demands in the correctional industry. Through our organizational pillars of Integrity, Innovation, and Impact, we are disrupting the industry standard by leading with fairness and developing transformative technology while keeping facilities safe and communities connected. For more information, visit HomeWAV at production-www.homewav.com and on LinkedIn, Facebook, and Instagram.

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Media Contact:
Amanda Jasper
636.212.1859
a.jasper@homewav.com

HomeWAV Celebrates Milestones in Company Growth

Posted on by HomeWAV Media

Inmate communications and technology solutions leader provides over 27.5 million communications across the U.S. in 2022

ST. LOUIS, Mo., January 31, 2023–HomeWAV, the leader in providing simple, secure inmate communication solutions, recently celebrated a successful past year providing over 27.5 million communications nationwide and reaching milestones in company growth.

Providing service, support, and solutions for 159 correctional facilities across 31 states to connect over 89,000 families with their incarcerated loved ones, HomeWAV’s innovative platform connected over 731,000 active visitors through voice calls, video calls, video messages, image messages, text messages, and GIF messages.

Through 627 HomePAS™ (Protected Access System) kiosks and 5,741 ComPAS™ (Portable Access System) tablets installed in 2022, HomeWAV completed more than nine times the number of installs than the previous year. With the rollout of tablets, improving the Facility Admin Panel with upgraded eMessaging, and providing personalized service, HomeWAV is dedicated to improving the overall experience of facility partners and users.

HomeWAV’s growing product and service market also mean growing its internal team. The Great Place to Work®-certified St. Louis-based company now has 64 total employees helping to provide solutions to keep facilities safe and communities connected through its brand pillars of integrity, innovation, and impact. To match this growth, HomeWAV has plans to hire more employees this year across multiple departments, spanning from information technology, product operations, and field service to provide exceptional products and services for facility partners, friends, and family.

“I’m proud of the commitment and loyalty our team has that has been the catalyst of our growth,” said HomeWAV CEO/President John Best. “Thank you to our facility partners and our HomeWAV team for an incredibly successful past year. We are looking forward to what we can accomplish together in 2023.”

Infographic-2023-HomeWAV

About HomeWAV

Founded in 2011, HomeWAV LLC has remained the industry leader in providing simple, secure inmate communication and technology solutions to correctional facilities across the country. Headquartered in St. Louis, MO, our all-in-one patented platform is the first of its kind to satisfy the growing demands in the correctional industry. Through our organizational pillars of Integrity, Innovation, and Impact, we are disrupting the industry standard by leading with fairness and developing transformative technology while keeping facilities safe and communities connected. For more information, visit HomeWAV at production-www.homewav.com and on LinkedIn, Facebook, and Instagram.

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Media Contact:
Amanda Jasper
636.212.1859
a.jasper@homewav.com

HomeWAV’s Melissa Myrick Awarded in Top 50 Women Leaders of Missouri

Posted on by HomeWAV Media

Chief of Staff receives nomination representing women making waves in the workplace

ST. LOUIS, Mo., January 19, 2023–HomeWAV, the leader in providing simple, secure inmate communication solutions, is proud to announce that Chief of Staff Melissa Myrick has earned a spot in the Top 50 Women Leaders of Missouri for 2022 from the organization, The Women We Admire.

Selected for this prestigious award based on her current role, previous career experience, and background, Melissa received this top nomination among numerous candidates as a woman who makes waves in the workplace, leading some of the state’s major industries including aerospace, agriculture, education, healthcare, electricity, technology, and more. Their success provides a visualization of the pathway for future women leaders in the community.

“I am humbled to be nominated among so many hard-working, talented women who are making a positive impact across a variety of industries in Missouri,” said HomeWAV Chief of Staff Melissa Myrick. “It is a true honor to represent women in the technology field.”

With over 20 years of progressive leadership experience in various roles and industries, Melissa currently serves as HomeWAV’s Chief of Staff, acting as a liaison between CEO/President John Best and other key leaders and stakeholders to ensure consistent communication to project manage and execute strategic initiatives. Melissa oversees initiatives by researching action plans for operational excellence.

Prior to her current role, Melissa began her career at HomeWAV in September 2019 as a Proposal Manager and was later promoted to Director of Business Initiatives where she spearheaded the inception of the firm’s Proposal Development Department. Implementing protocols that improved operational efficiency, her key accomplishments included developing the department framework and procedures, building the company’s first proposal content library, creating standard templates for proposals and contracts, and much more.

“We are proud to have Melissa in such a vital role to our company, and we are grateful to have such an accomplished employee help bring us to the next level of success,” said HomeWAV CEO/President John Best. “She truly is an asset to our team here at HomeWAV.”

Melissa graduated at the top of her class from St. Louis College of Health Careers. For the past decade, Melissa has remained active in the local St. Louis community, serving as a National Helpline Volunteer for RESOLVE: The National Infertility Association. During this time, she has shared her story about infertility in various publications and served as an ambassador for the St. Louis Walk of Hope.

About HomeWAV

Founded in 2011, HomeWAV LLC has remained the industry leader in providing simple, secure inmate communication and technology solutions to correctional facilities across the country. Headquartered in St. Louis, MO, our all-in-one patented platform is the first of its kind to satisfy the growing demands in the correctional industry. Through our organizational pillars of Integrity, Innovation, and Impact, we are disrupting the industry standard by leading with fairness and developing transformative technology while keeping facilities safe and communities connected. For more information, visit HomeWAV at production-www.homewav.com and on LinkedIn, Facebook, and Instagram.

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Media Contact:
Amanda Jasper
636.212.1859
a.jasper@homewav.com

HomeWAV Partners with Cole County Jail

Posted on by HomeWAV Media

FOR IMMEDIATE RELEASE

Correctional facility now offering all-in-one inmate communication system

JEFFERSON CITY, Mo., December 12, 2022–HomeWAV, the leader in providing simple, secure inmate communication solutions, recently completed installation of a new inmate communication system at Cole County Jail in Jefferson City, Missouri for inmates to connect with their loved ones.

As the 15th facility partner for HomeWAV in Missouri, Cole County Jail is a 207-bed facility with 33 full-time and 12 part-time staff members. Through 35 HomePAS™ (Protected Access System) kiosks and 140 ComPAS™ (Portable Access System) tablets, HomeWAV is now providing video visitation, eMessaging, entertainment, education, and voice biometrics for an investigative platform.

“Working with Jim DiCenso and the HomeWAV group has made implementation of the inmate telephone system stress-free,” said Cole County Capt. Tim Harlin. “Customer service has been outstanding. Whenever a ticket has been submitted, we are continually updated on the progress throughout the day.
The detainees also enjoy the many options that HomeWAV offers. Cole County looks forward to continuing its partnership with HomeWAV.”

HomeWAV’s innovative all-in-one inmate communication system provides inmates with a variety of tools and resources to aid in self-improvement and mental health, making a positive impact during incarceration and after release.

“By providing tablets to the facility, the inmates now have access to educational and drug treatment programs as well as messaging and entertainment features,” said HomeWAV Director of Business Development Jim DiCenso. “Our system is designed to give the inmates the opportunity for self-improvement and education with the hope of reducing recidivism. Keeping the inmates busy with educational tools, religious materials, books, and movies will also cut down on violent and disruptive acts in the jail and make for a safer environment for everyone in the facility.”

About HomeWAV
Founded in 2011, HomeWAV LLC has remained the industry leader in providing safe, secure inmate communication and technology solutions to correctional facilities across the country. Headquartered in St. Louis, MO, our all-in-one patented platform is the first of its kind to satisfy the growing demands in the correctional industry. Through our organizational pillars of Integrity, Innovation, and Impact, we are disrupting the industry standard by leading with fairness and developing transformative technology while keeping facilities safe and communities connected. For more information, visit HomeWAV at production-www.homewav.com and on LinkedIn, Facebook, and Instagram.

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Media Contact:
Amanda Jasper
636.212.1859
a.jasper@homewav.com

HomeWAV Now Providing Inmate Communication Technology for Pemiscot County Jail

Posted on by HomeWAV Media
FOR IMMEDIATE RELEASE

HomeWAV Now Providing Inmate Communication Technology for Pemiscot County Jail

IP communications company provides services for 14 Missouri correctional facilities

Caruthersville, Mo., September 15, 2022–HomeWAV, the leader in providing simple, secure inmate communication solutions, recently completed installation of a new inmate communication system at Pemiscot County Jail in Caruthersville, Missouri on September 1, making this its 14th correctional facility partner throughout the state.

With a maximum capacity of 138 inmates, Pemiscot County Jail is now partnering with HomeWAV as their all-in-one provider for inmate voice calls, video visitation, eMessaging, mail scanning, voice biometrics, commissary integration, law library, and inmate forms through 17 HomePAS™ (Protected Access System) kiosks and 130 ComPAS™ tablets.

One of HomeWAV’s latest product offerings, ComPAS™ tablets, includes messaging, forms, law library, commissary ordering, educational opportunities, and entertainment, including a selection of movies, books, music, and games.

“We switched to HomeWAV for their technology and their tablets,” said Pemiscot County Lieutenant Josh Bost. “The new system will make it easier for the inmates to communicate with their families and the tablets have educational programs that will benefit them and help cut down on repeat offenses.”

Selecting HomeWAV for its exceptionally innovative technology, Pemiscot County Jail now has capabilities to use remote visitation without any advanced scheduling, with low costs to make voice calls for just 20 cents per minute and video calls for just 25 cents per minute.

About HomeWAV

Founded in 2011, HomeWAV LLC has remained the industry leader in providing safe, secure inmate communication and technology solutions to correctional facilities across the country. Headquartered in St. Louis, MO, our all-in-one patented platform is the first of its kind to satisfy the growing demands in the correctional industry. Through our organizational pillars of Integrity, Innovation, and Impact, we are disrupting the industry standard by leading with fairness and developing transformative technology while keeping facilities safe and communities connected. For more information, visit HomeWAV at production-www.homewav.com and on LinkedIn, Facebook, and Instagram.

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Media Contact:
Amanda Jasper
636.212.1859
a.jasper@homewav.com

HomeWAV Earns August 2022 Great Place to Work Certification™

Posted on by HomeWAV Media

FOR IMMEDIATE RELEASE

HomeWAV Earns August 2022 Great Place to Work Certification™

St. Louis-based inmate communications company receives certification for second consecutive year.

ST. LOUIS, Mo., August 8, 2022–HomeWAV, the leader in providing simple, secure inmate communication and technology solutions, is proud to be Certified™ by Great Place to Work® for August 2022 – August 2023, receiving this recognition for the second year in a row. The prestigious award is based entirely on what current employees say about their experience working at HomeWAV. This year, 90% of employees at HomeWAV say it is a great place to work compared to 57% of employees at a typical U.S.-based company.

Great Place to Work® is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation.

“Great Place to Work Certification™ isn’t something that comes easily – it takes ongoing dedication to the employee experience,” said Sarah Lewis-Kulin, vice president of global recognition at Great Place to Work®. “It’s the only official recognition determined by employees’ real-time reports of their company culture. Earning this designation means that HomeWAV is one of the best companies to work for in the country.”

“There is no higher honor than to be recognized as a Great Place to Work®,” said HomeWAV CEO/President John Best. “We are a group of highly energetic and relentless problem-solvers. I’m proud of the incredible dedication and loyalty our team has to our company that has been the catalyst of our growth. I’m excited to see what our team can accomplish together as we grow our business.”

One of HomeWAV’s biggest initiatives for 2022 is to invest in its people. Recently, the organization developed a comprehensive company handbook and expanded improved benefits such as increased paid time off, a new hybrid remote work policy, and parental leave.

According to Great Place to Work research, job seekers are 4.5 times more likely to find a great boss at a Certified™ great workplace. Additionally, employees at Certified™ workplaces are 93% more likely to look forward to coming to work, are twice as likely to be paid fairly, earn a fair share of the company’s profits, and have a fair chance at promotion.

WE’RE HIRING!
Looking to grow your career at a company that puts its people first? Visit our careers page at: https://www.homewav.com/jobs/.

About HomeWAV
Founded in 2011, HomeWAV LLC has remained the industry leader in providing safe, secure inmate communication and technology solutions to correctional facilities across the country. Headquartered in St. Louis, MO, our all-in-one patented platform is the first of its kind to satisfy the growing demands in the correctional industry. Through our organizational pillars of Integrity, Innovation, and Impact, we are disrupting the industry standard by leading with fairness and developing transformative technology while keeping facilities safe and communities connected. For more information, visit HomeWAV at production-www.homewav.com and on LinkedIn, Facebook, and Instagram.

About Great Place to Work Certification™
Great Place to Work® Certification™ is the most definitive “employer-of-choice” recognition that companies aspire to achieve. It is the only recognition based entirely on what employees report about their workplace experience – specifically, how consistently they experience a high-trust workplace. Great Place to Work Certification is recognized worldwide by employees and employers alike and is the global benchmark for identifying and recognizing outstanding employee experience. Every year, more than 10,000 companies across 60 countries apply to get Great Place to Work-Certified.

About Great Place to Work®
Great Place to Work® is the global authority on workplace culture. Since 1992, they have surveyed more than 100 million employees worldwide and used those deep insights to define what makes a great workplace: trust. Their employee survey platform empowers leaders with the feedback, real-time reporting and insights they need to make data-driven people decisions. Everything they do is driven by the mission to build a better world by helping every organization become a great place to work For All™. Learn more at greatplacetowork.com and on LinkedIn, Twitter, Facebook and Instagram.

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Media Contact:
Amanda Jasper
636.212.1859
a.jasper@homewav.com

CASE STUDY: Johnson County Jail

Posted on by HomeWAV Media

Located in Centerview, Missouri, Johnson County Sheriff’s Office’s mission is to provide professional, high quality and effective police, correctional, and court security services in partnership with the community. The members of the Johnson County Sheriff’s Office believe that their work has a vital impact on the quality of life in the community. To demonstrate commitment to the profession, on- and off-duty, they subscribe to the following values: Pride, Integrity, Professionalism, and Fairness. Built in 1999, the 35,173 square foot jail facility houses an average of 169 inmates with a maximum capacity of 195 beds.

KEY FACILITY PARTNERS: Sheriff Scott Munsterman, Major Aaron Brown, Captain Mike Hanes, Jail Administrator Aubrie Scott

CHALLENGES: In the past, inmates at Johnson County Jail were only allowed phone calls and on-site visitation to communicate with their loved ones. Since the facility houses inmates from multiple jurisdictions, the facility needed an inmate communication solution to accommodate inmates’ loved ones who did not live close to the jail. Searching for a provider that could integrate a simpler, more convenient inmate visitation process, Johnson County Sheriff’s Office released a Request for Proposal (RFP) to find the optimal partner to meet their needs to update what they currently were using. Looking to ease the burden on their correctional staff, the Sheriff’s Office also wanted to reduce as many duties for officers as possible to ensure detainees were getting their undivided attention. After a positive recommendation by another vendor to move forward with inmate video visitation as a solution, Johnson County Sheriff’s Office selected HomeWAV as its inmate communication and technology provider.

Visit HomeWAV LIVE at National Sheriffs’ Association’s Annual Conference

Posted on by HomeWAV Media
FOR IMMEDIATE RELEASE

Visit HomeWAV LIVE at National Sheriffs’ Association’s Annual Conference

Business development team to showcase inmate technology, communication solutions

Kansas City, Mo., June 22, 2022–HomeWAV, the leader in providing simple, secure inmate communication solutions, is excited to announce its representation in the Exhibit Hall at the National Sheriffs’ Association (NSA) Annual Conference in Kansas City, Missouri on June 27 – 30, 2022.

As a trusted corporate partner of NSA for over six years, HomeWAV disrupts the industry standard by developing transformative technology. From voice calls, video calls, eMessaging, kiosks, tablets, investigative tools, and more, learn about the comprehensive impact of becoming a HomeWAV partner, from ensuring industry-leading efficiency to keeping communities connected in meaningful ways.

“The NSA Annual Conference has always been one of our favorite shows,” said HomeWAV CEO/President John Best. “We expect the turnout to be as great as ever as we are all adjusting back to society, and with the conference in our home state of Missouri, HomeWAV will be bringing a larger presence than normal.”

HomeWAV’s Business Development Team will be in the Exhibit Hall showcasing innovative inmate technology and communication solutions through a variety of displays and live HomePAS™ kiosks and ComPAS™ tablets for attendees to check out during the conference. Visit with HomeWAV’s team of industry experts at Booth #1105, located just north of the main escalator entrance in the Exhibit Hall.

At an eye-catching green, white, and black booth, visitors will learn how HomeWAV can help keep facilities safe and communities connected. HomeWAV’s CEO/President John Best, Senior Director of Business Development Todd George, Business Development Director Jim DiCenso, and Business Development Executives Alan Pickell and Drew Willy look forward to connecting with attendees to discuss the company’s all-in-one product and service portfolio.

“We are excited for our team to attend NSA and connect with sheriffs and law enforcement agencies again. We’re looking forward to visiting with sheriffs’ office leaders from across the U.S.,” said Todd George, Senior Director of Business Development at HomeWAV.

About HomeWAV

Founded in 2011, HomeWAV LLC has remained the industry leader in providing safe, secure inmate communication and technology solutions to correctional facilities across the country. Headquartered in St. Louis, MO, our all-in-one patented platform is the first of its kind to satisfy the growing demands in the

correctional industry. Through our organizational pillars of Integrity, Innovation, and Impact, we are disrupting the industry standard by leading with fairness and developing transformative technology while

keeping facilities safe and communities connected. For more information, visit HomeWAV at production-www.homewav.com.

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Media Contact:
Amanda Jasper
636.212.1859
a.jasper@homewav.com

HomeWAV Grows as Great Place to Work™

Posted on by HomeWAV Media

FOR IMMEDIATE RELEASE

HomeWAV Grows as Great Place to Work™

St. Louis-based IP communications company fosters a culture of integrity, innovation, impact

ST. LOUIS, Mo., May 24, 2022–HomeWAV, the leader in providing simple, secure inmate communication and technology solutions, is excited to grow its business as a nationally certified Great Place to Work™ after a surge in business and product development over the past two years.

Based in Maryland Heights, Missouri, HomeWAV’s offerings providing inmate communication and technology solutions for the corrections industry has soared to new heights. With remote video visitation more important than ever, HomeWAV’s patented all-in-one technology has brought friends and family closer to incarcerated loved ones and provided support for correctional facilities across the country during an unprecedented time of staffing shortages. HomeWAV’s products and services have helped streamline jail operations during this time, reducing the burden on facility staff.

Earning a spot on the Great Place to Work™ listing in July 2021, one of HomeWAV’s biggest initiatives for 2022 is to invest in its people. Recently, the organization developed a comprehensive company handbook and expanded improved benefits such as increased paid time off, a new hybrid remote work policy, and parental leave. As a nationally certified Great Place to Work™, 94% of employees at HomeWAV say it is a great place to work compared to 59% of employees at a typical U.S.-based company.

“HomeWAV is a great place to work because we get to experience all the flexibility and interpersonal connection of a small company and enjoy the ever-expanding new opportunities for career growth in HomeWAV as the business grows, while receiving competitive benefits and pay of a much larger company,” said HomeWAV People Operations Manager Tim Schweiss. “It’s a place where you are valued individually and collectively, and we strive to create as many avenues as possible to make each employee feel comfortable and secure knowing that we treat your job with the same importance that you do.”

Growing from 44 employees in 2020 and 62 employees in 2021, the company now has 66 total employees helping to provide solutions to keep facilities safe and communities connected through its brand pillars of integrity, innovation, and impact. To match this growth, HomeWAV has plans to hire more employees this year across multiple departments, spanning from information technology, product development, and customer service to provide exceptional products and services for facility partners, friends, and family.

“There is no higher honor than to be recognized as a Great Place to Work™,” said HomeWAV CEO/President John Best. “We are a group of highly energetic and relentless problem-solvers. I’m proud of the incredible dedication and loyalty our team has to our company that has been the catalyst of our growth. I’m excited to see what our team can accomplish together as we grow our business.”

About HomeWAV
Founded in 2011, HomeWAV LLC has remained the industry leader in providing safe, secure inmate communication and technology solutions to correctional facilities across the country. Headquartered in St. Louis, MO, our all-in-one patented platform is the first of its kind to satisfy the growing demands in the correctional industry. Through our organizational pillars of Integrity, Innovation, and Impact, we are disrupting the industry standard by leading with fairness and developing transformative technology while keeping facilities safe and communities connected. For more information, visit HomeWAV at production-www.homewav.com.

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Media Contact:
Amanda Jasper
636.212.1859
a.jasper@homewav.com