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The Top 5 Reasons to Choose HomeWAV as Your Trusted Inmate Communications Partner

Correctional facilities face increasing demands to modernize their communication systems while maintaining security, affordability, and compliance. As we enter the new year, your facility may be searching for a new inmate communications provider. With so many industry providers to choose from, it can be overwhelming to know who to turn to.

HomeWAV is here to help. We offer a tailored platform to meet these needs, ensuring seamless inmate communication and technology solutions that support facility operations and reduce burden on facility staff. Here are the top five reasons why you should select HomeWAV as your trusted inmate communications partner:

1. A Reliable Partner During Times of Transition

Change is inevitable, especially after newly elected county or state officials take office. HomeWAV stands out as a trustworthy partner, offering stability and support during periods of uncertainty. With a proven ability to ensure smooth transitions, HomeWAV helps facilities maintain operational continuity and peace of mind.

2. Exceptional Service and Support

48 hours – the typical response time of our competitors. For us, that’s 48 hours too long. We are committed to providing you with quick, efficient service and support in under one hour.  From the moment of implementation, the HomeWAV team provides step-by-step guidance, including system installation, staff training, and ongoing technical assistance. With a dedicated support team available 365 days a year, facilities and visitors can rest assured that any issues are resolved quickly and efficiently, minimizing disruptions, and ensuring smooth operations.

3. Advanced Technology and Compliance

HomeWAV is tech-focused and solution-driven. Our all-in-one platform is fully owned and operated by us—no outsourcing, no red tape. We reinvest in our technology to keep innovation at the forefront. Combining cutting-edge tools with strict adherence to industry regulations, we are committed to constant improvement with regular updates that make our platform smoother, faster, and more user-friendly. HomeWAV continually reinvests in advanced technology and software upgrades, ensuring its communication platforms remain state-of-the-art, safeguarded, and reliable.

4. Free Mobile App for Visitors

HomeWAV makes staying connected easier than ever by offering a free mobile app for visitors, a platform not all competitors provide. Available on both iOS and Android, our app allows users to easily schedule calls, send messages, and communicate with their loved ones from anywhere. This convenience strengthens relationships, no matter the distance, and ensures accessibility for all. Having accessibility and ease of use leads to more communication between inmates and visitors, which has proven to lead to a more positive post-release outcome.

5. Cost-Effective and Customizable Solutions

Our inmate communication solutions are purpose-built for correctional use with technology at its core – our software, our development, and our support – making it easy to customize our platform to exceed your facilities’ goals. With no upfront hardware costs or hidden fees, HomeWAV offers scalable solutions that adapt to facilities of any size, providing long-term value without straining budgets.

Keeping Facilities Safe and Communities Connected

HomeWAV is a leader in inmate communication solutions, offering exceptional service, advanced technology, and an unwavering commitment to security, compliance, and affordability. By choosing HomeWAV, correctional facilities gain a trusted partner dedicated to keeping facilities safe and communities connected.

Ready to transform your facility’s communication capabilities? Contact us today and experience the HomeWAV Difference.

HomeWAV Drives Industry Innovation with Commitment to Safe, Connected Facilities and Communities

Telecommunications company sets a new standard with a fully-owned platform, user-driven improvements

ST. LOUIS, Mo., November 14, 2024–HomeWAV, the leader in providing simple, secure inmate communication solutions, announced its ongoing commitment to reinvesting in its products and technology to enhance safety, support, and connectivity for correctional facilities and communities across the country. Driven by a mission to keep facilities safe and communities connected, HomeWAV continually reinvests in advanced technology and software upgrades, ensuring its communication platforms remain state-of-the-art, safeguarded, and reliable.

HomeWAV stands out in the correctional technology industry through its dedication to delivering innovative, user-centered solutions. The company prioritizes routine software updates, designed not only to keep systems secure but also to introduce meaningful features that enhance the user experience for both facilities and loved ones connecting with incarcerated individuals. By ensuring platforms remain smoother, faster, and user-friendly, this continuous improvement reflects HomeWAV’s focus on staying at the forefront of technology while driving positive change across the inmate communications landscape.

“At HomeWAV, we don’t just meet industry standards—we set new ones,” said HomeWAV CEO Morteza Sahebkar. “Through advanced technology and a culture rooted in accountability, we continually redefine what’s possible in our field. Our goal is to deliver a platform that’s not only secure and efficient but one that evolves with each update and feature. Every improvement we make is a testament to our commitment to quality and a service we’re proud to stand behind.”

HomeWAV’s investment in its software and support infrastructure also reflects a deep commitment to user experience and accessibility. The company provides extensive resources and support to facilities and visitors, helping them navigate the platform with ease and confidence. Whether through quick, efficient facility service under one hour, 365-day customer support, personalized facility admin training, or customized solutions that fulfill specific facility needs, HomeWAV’s team is dedicated to building strong, lasting connections by providing authentic, trustworthy service backed by years of experience.

Through these efforts, HomeWAV reaffirms its mission to create safer facilities while keeping communities connected. As an industry leader, HomeWAV continues to set new standards for product, technology, service, and support, helping to shape a better future for the corrections industry.

About HomeWAV

Founded in 2011, HomeWAV LLC has remained the industry leader in providing simple, secure inmate communication and technology solutions to correctional facilities across the country. Headquartered in St. Louis, MO, our all-in-one patented platform is the first of its kind to satisfy the growing demands in the correctional industry. Through our organizational pillars of Integrity, Innovation, and Impact, we are disrupting the industry standard by leading with fairness and developing transformative technology while keeping facilities safe and communities connected. For more information, visit HomeWAV at homewav.com and on LinkedIn and Facebook.

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Media Contact:
Amanda Jasper
636.212.1859
a.jasper@homewav.com

The HomeWAV Difference: Strengthening Partnerships

At HomeWAV, partnerships are more than just transactions; they’re the foundation of our success. We’re dedicated to building strong, lasting connections. Every partnership matters to us, and we’re fully invested in each one.

Fully Invested in You

In an industry where you’re often treated like just another number, HomeWAV stands out. We take the time to understand your specific needs and challenges, ensuring our solutions fit your facility perfectly. We’re not just signing contracts; we’re committed to your long-term success.

Building Relationships That Last

Our relationships are built on trust and authenticity. We provide personalized service to each facility partner, creating a network of support and collaboration that drives mutual success. The positive testimonials and word-of-mouth referrals we receive are proof of the meaningful connections we’ve developed over the years.

Experience, Authenticity, and Trust

With years of experience, we bring unmatched knowledge and expertise to every partnership. Our authenticity in every interaction fosters trust, which we earn through our actions and dedication. At HomeWAV, trust isn’t given—it’s earned.

Business Development Team Commitment

Our Business Development Team isn’t just focused on making sales; they’re focused on building and sustaining strong partnerships. Their passion and dedication ensure that every interaction strengthens the relationship, reflecting our core values of integrity, innovation, and impact to drive our success.

Investing in the Future

HomeWAV believes in investing in associations, conferences, and memberships. These investments aren’t just about staying current with industry trends; they’re about forging new connections and reinforcing existing ones. We actively participate in correctional industry events, bringing fresh perspectives and expanding our network, all while supporting law enforcement communities across the country.

100% Committed to You

At HomeWAV, our journey is defined by passion, trust, and strong partnerships. Our team is dedicated, determined, and ready to support your facility and community. We are proud of the relationships we’ve built and are eager to continue investing in meaningful connections. Your success is our success. Let’s achieve remarkable things together.

Ready to partner with us? Reach out today.

The HomeWAV Difference: Exceptional Service and Support

At HomeWAV, we pride ourselves on delivering exceptional service and support for both visitors and correctional facilities. Our commitment to excellence is evident in every interaction – you can count on us, unlike the competition.

Visitor Support

Exceptional Customer Support

Our customer support is always here to help, available 365 days a year, including holidays. We believe in personalized service, which is why we have teams ready to assist you at any time. Our goal is to resolve issues on the first contact, with most calls answered in under 30 seconds and resolved within 3.5 minutes. Don’t just take our word for it; see what visitors have to say here.

Dedicated to Resolving Issues

At HomeWAV, we’re here to help.  Our dedicated Customer Support Team is focused on resolving issues quickly and effectively. We offer multiple ways to contact us—email, web, and phone—ensuring visitors can reach us in the most convenient way. This level of dedication  has earned us top ratings on the Better Business Bureau, App Store, and from countless customer testimonials.

Navigating Your Journey with Care

We understand the emotional weight of having a loved one incarcerated, and we’re committed to supporting visitors every step of the way. We provide comprehensive information across our website, including a detailed FAQ center that addresses common concerns. To ensure a smooth experience, we onboard new visitors via email, offering guidance and resources tailored to their needs. Our mobile app also provides convenient access to essential tools and information. Whether it’s navigating our platform or understanding how to stay connected, we’re here to help visitors navigate this difficult terrain with care and compassion.

Facility Support

Advanced Technical Support Services

Our advanced technical support services include comprehensive on-site and remote support. We prioritize resolving issues remotely to minimize disruption and only deploy local technicians when absolutely necessary. Our Field Service Teams  provide personalized assistance, and our Business Development and Regional Operations Managers collaborate to ensure seamless resolution and communication of any issues. Even if we cannot resolve an issue immediately, we are dedicated to providing status updates as we investigate.

Focused on First-Time Resolution

We are 48 times faster at first-time response than our competitors, with a response time under one hour compared to the industry standard of 48 hours. Effective communication is crucial, and we ensure you are kept informed about our progress and resolutions throughout the process. At HomeWAV, we are always focused on our facilities and their communities, and continuously strive to improve our products and services.

Personalized Training and Support Resources

We offer live, customized admin training upon implementation, delivered by personable subject matter experts (SMEs) and dedicated Business Development and Field Service representatives. Additionally, we provide access to a 24/7 on-demand training platform and a comprehensive Help Center on the admin portal. Whether you are a new facility partner looking for onboarding or a current partner looking for a refresher, we promote training with a hands-on approach with easily accessible training resources.

Experience the best-rated support in the industry with HomeWAV. We’re here to help, whenever you need us.

Discover the HomeWAV Difference and contact us today.

CASE STUDY: Service and Support

Our all-in-one platform is more than just a solution – it’s a promise to keep facilities safe and communities connected. Our dedicated Business Development and Field Service Teams are here to provide you with quality service and offer quick assistance with our inmate communications and technology solutions when you need them most.

CHALLENGES: Correctional facilities frequently encounter challenges when collaborating with subpar vendors who fail to deliver prompt and responsive service or upgrade software for extended periods. Facilities need a reliable product that works, otherwise they face a variety of challenges ranging from hostile inmates, increased lobby traffic, potential losses in revenue share, and more. These factors hinder facilities’ ability to stay ahead of industry innovations in inmate communications and technology solutions, impacting not only inmates but also facility staff and local communities. Compounding these issues, facilities often find themselves needing to engage multiple third-party technicians for on-site issue resolution, necessitating clearance procedures for each technician’s initial visit and adding an additional burden to staff responsibilities.

Support Groups for Families of the Incarcerated

When a loved one is incarcerated, the lives of their family and friends are profoundly affected and it is often a traumatic experience. Figuring out how to support and maintain a connection with a loved one in jail is stressful to navigate. Feelings of hopelessness, anger, grief, and anxiety all take a toll on one’s mental and emotional health.

Finding a support group for families of incarcerated individuals is a way for you and your family to learn how to cope with the challenges you’re facing, and hear from those who are going through similar struggles.

You Are Not Alone: Attending a Support Group for Families of the Incarcerated 

When a loved one goes to jail, it can seem like your life gets placed on hold. But as hard as it may be, you need to continue living your lives. You are often focused on your loved one who is incarcerated and their situation, but it i’s essential to consider and think about how family and friends feel. Support groups provide an opportunity to share the difficulties of having a loved one who is incarcerated. Topics in support groups range, including:

• How your loved one’s incarceration will affect your whole family.

• How severe the crime your loved one committed was and whether you can get past it.

• How your day-to-day living has been impacted.

There can be a lot of shame around having a loved one incarcerated, further isolating a family. Support groups help families of incarcerated individuals to understand they are not alone. They provide a place where others share their experience, strength, and hope, providing healing and forming friendships. If you cannot attend in-person meetings, there are online discussion rooms and support groups specific to those who have an incarcerated loved one. By finding a network of support, you are not only helping yourself and your family, but also your incarcerated loved one.

Support Group Resources for Families of Incarcerated Individuals

• Big Brothers Big Sisters of America: For those with children facing adversity, this program matches them with a vetted caring adult mentor.

• Volunteers of America: Through this organization, incarcerated parents are trained to read and record children’s books. Then the recordings are given to their children along with a book bag, personal tape player, and other supplies

• National CURE: Organizes incarcerated individuals and their loved ones to work for the cause of prison reform

• PrisonMail.org: Provides constant correspondence between incarcerated people and their families.

• Parenting & Family Healing:  Provides parenting and family help to incarcerated individuals

• Hope House: Strengthens relational bonds between children and their incarcerated fathers.

Other Ways to Seek Support

• Explore books on the topic of families of the incarcerated:

• Bernstein, N. (2005). All alone in the world: Children of the incarcerated. NY: The New Press.

• Braman, Donald, Doing Time on the Outside: Incarceration and Family Life in Urban America, U. of Michigan 2004

• Condry, R. (2007) Families Shamed, The consequences of crime for relatives of serious offenders, U.K. Willan Publishing

• Check out these films on children and families impacted by incarceration:

• Time – This documentary explores a mother’s fight to release her husband from behind bars while also showing how their children were impacted into their adulthood. This film is available on Amazon Prime.

• Jacinta – This documentary focuses on the impact of addiction and incarceration on an entire family. Jacinta’s ten-year-old daughter provides first-hand experiences of how her mother’s incarceration has impacted her own self-esteem and relationship with her mom. This film is available for streaming on Hulu.

• A Sentence of Their Own – This film is about a family’s annual trip to a New Hampshire State Prison and shows the harsh impact incarceration has on families.

• When the Bough Breaks – This is a documentary about three Missouri families whose children visit their mom in prison and are looked after by social workers, foster parents, and grandparents.

• Join a social media support group for families of the incarcerated.

• Start your own in-person or online support group for families of the incarcerated.

• Advocate or volunteer with an advocacy group for families of the incarcerated. 

Let HomeWAV Support You

By ensuring the family is both mentally and emotionally supported, they can better help an incarcerated loved one through their difficult ordeal.

If you are ready to make communication part of your process for how to cope with a loved one in jail, HomeWAV provides voice calling, video visitation, and messaging. If you are searching for more information about HomeWAV, view our frequently asked questions and details about setting up an account.

Resources to Readjust to Society

For previously incarcerated individuals, being released from jail is the start of a new chapter of difficulties when they are unable to access the right resources to reenter society. Due to minimal preparation and inadequate community reentry programs for those previously incarcerated — as well as prejudices from society towards the incarcerated and their families — many find their options limited. 

The U.S. Department of Justice reports that over 67% of state and federal prisoners are likely to be rearrested within three years of their release, stating, “with no job, no money, and no place to live, returnees often find themselves facing the same pressures and temptations that landed them in prison in the first place.”

However, there is a growing understanding that resources and programs are needed to help those previously incarcerated reenter society successfully and lower the rates of recidivism. These resources are meant to help the formerly incarcerated and their families break through barriers to reenter society and live happy, productive lives.

Reentry Programs and Resources for Those Previously Incarcerated

Housing Services

One of the most immediate needs when being released from jail is the need for housing if none is available. Depending on the situation, it can be difficult for an individual to find housing. If there are strained familial relationships or current addiction issues, living with family members may not be an option. However, an individual’s record and raising rental prices across the country can keep those previously incarcerated from finding a home. Additionally, myths prevail that those who have been convicted of a crime are “banned” from public housing.

If an individual is not able to live with family in a secure environment, it is important to connect with reentry programs as soon as possible to find available housing.

• The first resource is to connect with their parole officer. Parole officers will be the most in-touch with local resources for those previously incarcerated.

Catholic Charities USA provides resources for families and individuals who are homeless or in danger of becoming destitute. You do not need to be Catholic to receive assistance.

Reentry and Housing Coalition provides resources in finding housing — public, private, and transitional — to the formerly incarcerated.

Volunteers of America also provides housing and additional reentry programs and resources for those formerly incarcerated. With local offices across the country, they have access to more immediately available housing.

• Every state has a Public Housing Authority government office that is responsible for providing housing resources to the local community. These include local Section 8 aid through the U.S. Department of Housing and Urban Development.

• In some cities, small houses are available to those who are in danger of becoming homeless, including pilot programs in Pinellas, Fl. Google whether there are tiny homes available in your city to see if there are local resources available. 

Employment Services

Finding employment when you have been arrested — much less convicted of a crime — can be difficult. While there is a push to remove the disclosure of criminal records from job applications entirely and move background checks further in the employment process to allow those who were previously incarcerated to be considered for their qualifications, many states still allow employers to request your detainment history. 

That being said, there are a number of employment resources for those who were previously incarcerated.

CareerOneStop is sponsored by the U.S. Department of Labor, Employment and Training Administration, providing employment resources, including for those previously incarcerated.

• The Fair Shake Reentry Resource Center is a 501(c)(3) charity that helps previously incarcerated individuals find a variety of services, including employment listings specifically for those with a criminal record and resources for those looking to start a business.

• Your local municipality should have resources through the Department of Labor to help those previously incarcerated find employment. Googling your city’s Department of Labor will help you find the correct location. Additionally, the U.S. Department of Labor provides employment resources.

• For those looking to start their own business or gain additional training for employment, there are available grants that make finding funding and resources easier to expand your skills or get your business idea off the ground.

Education

Gaining an education can help open opportunities for stable employment. While many jails and prisons provide education programs as part of their previous reentry services, there are opportunities for those released to continue their education.

• The Thurman Perry Foundation provides previously incarcerated females with scholarships to help them pursue educational opportunities.

• The Last Prisoner Project provides resources for those who were incarcerated due to the sale or use of cannabis. These resources include educational and professional development support.

Mental Health

Studies have found that approximately 20 percent of those in jail and 15 percent of those in state prisons have serious mental health issues, however, that number does not include those who have a mental illness that is not considered “serious.” Serious mental illness is defined as “a mental, behavioral, or emotional disorder resulting in serious functional impairment, which substantially interferes with or limits one or more major life activities.” 

Even if someone entered jail without substantial mental illness, they may have developed worsening symptoms or new illnesses since becoming incarcerated.

Working with mental health resource services can reduce the possibility of reoffense and help those previously incarcerated lead healthier, happier lives.

• The Substance Abuse and Mental Health Services Administration — which falls under the U.S. Department of Health & Human Services — provides mental health resources, including for those previously incarcerated and their families.

Volunteers of America provides both mental health and substance abuse services that are also available to those previously incarcerated.

• Mental health services are provided via your state’s Medicaid/Medicare resources. You can call your local office to get connected with in-service mental health providers.

Drug and Alcohol Addiction

A three-year study by Columbia University found that up to 80 percent of those incarcerated — around 1.4 million people — were seriously involved with drugs and alcohol. Unfortunately, overcoming addiction is more than just willpower or telling yourself that you can avoid temptation. 

There are many resources available to help combat drug and alcohol addiction through the mental health services mentioned above, as well as a few additional key resources.

• The Substance Abuse and Mental Health Services Administration has a confidential, free phone service to help people find substance abuse treatment. Call 1-800-662-4357 to get in touch with a representative.

Alcoholics Anonymous and Narcotics Anonymous provide free meetings and other resources to those dealing with addiction.

How HomeWAV Can Help

One of the greatest resources for those previously incarcerated is to stay connected to their friends and family while serving their prison sentence. HomeWAV provides voice calling, video visitation, and eMessaging to help maintain connection between those incarcerated and their loved ones. Discussing a plan of release early will help ensure a plan of action when your loved one is released. See how easy it is to use our services and reach out to us to get started.

Helping Individuals Adjust to Life After Jail

To increase public safety within our communities, and lessen the financial strain on taxpayers, providing support to help previously incarcerated individuals adjust to life after jail is critical. This will help ease the effects of recidivism on society, improve communities, and benefit those looking for a fresh start.

This Second Chance Month, a nationwide initiative to raise awareness of criminal convictions and their consequences, consider why reentry programs are important for individuals formerly incarcerated. Also, as part of unlocking second-chance opportunities, look at steps to help with adjusting to life after jail, how we can assist in lowering recidivism rates within communities, and why it is important to be supportive and provide second chances.

Why Are Reentry Programs Important?

Over 67% of state and federal prisoners are likely to be rearrested within three years of their release, according to the U.S. Department of Justice. The effects of recidivism on society are troublesome. Not only does this put a strain on our country’s jail and prison systems, but it also damages our communities, as there is more crime, victims, and the financial burden for taxpayers skyrockets. 

In addition to taxpayer expenses, there is also the fact these people are no longer in the workforce, which has negative consequences for local economies. Someone who is incarcerated is not working at the local movie theater or eating in community restaurants. Essentially, they have transitioned from being a community member to becoming a burden to others.

Further, many formerly incarcerated individuals face “collateral consequences” of punishment. Many cannot vote or get a driver’s license. They face barriers to employment and are prohibited from living with the families who want them back — all because they have a criminal record.

When communities and their inhabitants work together and provide helpful resources, formerly incarcerated individuals are better able to overcome obstacles they face upon reentering society. Beyond it being the decent thing to do, wouldn’t you prefer to see former inmates get decent jobs, rent apartments and stay out of trouble, instead of ending up behind bars again within three years? This begs the question: how do we come together to lower recidivism rates

How to Lower Recidivism Rates

For those adjusting to life after jail, four things are key to easing the effects of recidivism on society throughout our communities:

• A safe, stable home
• Steady employment
• Drug-free environments
• Continuing education and easy access to resources

While there is a stigma associated with affordable housing units in some communities, the reality is affordable housing typically helps revitalize and integrate lower-income communities while providing a helping hand to residents. With access to affordable housing, formerly incarcerated individuals can focus more on savings while feeling less financial strain. This can reduce stress and help them avoid relapses or falling back into bad habits stemming from desperation.

According to the U.S. Department of Justice, programming that provides support targeting corruptive needs, such as cognitive behavior therapy and other types of continuing education opportunities, helps improve mental health while reducing recidivism risk. This process can start while individuals are incarcerated, but it should continue within communities upon release.

While jobs can help with providing access to prescription drugs and healthcare, communities can offer additional resources to help with adjusting to life after jail which include: counseling and job placement services, career training, libraries, public transportation, and affordable access to basic technological services, like the internet.

Why Providing Second Chances Matters

According to Prison Fellowship, approximately 70 million Americans have a criminal record. That is a staggering figure given there are roughly 330 million total Americans, including about 73 million children. 

It is important to hold criminals accountable for their crimes. However, they should not have to face additional hurdles just to rejoin society once their debt has been paid. Everyone has value, and there is dignity in providing opportunities to those who successfully complete their sentences and want to contribute to society in meaningful ways. By helping them do so, it also helps ease the burden for taxpayers, since fewer people would wind up incarcerated again in the future.

Second Chance Month

Second Chance Month, an awareness effort spearheaded by Prison Fellowship, has been observed in the United States since 2017 after members of Congress passed a resolution. It is meant to raise awareness of the consequences of criminal conviction and to provide opportunities for previously incarcerated individuals who have successfully completed their sentences.

How HomeWAV Helps

Access to communication tools while incarcerated can help individuals prepare for reentry into society. By providing video calls and other digital tools within jails and prisons, inmates become more integrated with the outside world. HomeWAV offers safe, cost-effective, and convenient visitation options for incarcerated individuals to speak with friends and loved ones. We bridge the gap and aim to help ease the effects of recidivism on society. View our FAQ resource for additional information.

How Frequent Communication Helps Maintain Relationships During Incarceration

Having a home and relationships is what keeps many people grounded, but what happens when their home is lost and their relationships are upended as a result of incarceration? That shift can take a serious toll on incarcerated individuals, as their social interactions are limited. Maintaining a relationship with an inmate can be challenging, both for the person who is incarcerated and their family and friends, but maintaining frequent communication can help everyone involved.

People require social interactions to grow and thrive mentally and emotionally, and we can all benefit when we learn about different perspectives from others through conversation. But how do you maintain a relationship and conversations with the difficult physical and mental barriers of incarceration? There is no easy answer to this, as it will require creativity and putting in the effort.

Creativity Knows No Bounds

There are a variety of ways to maintain a relationship with an inmate, some requiring less effort than others, but they are all capable of helping you connect. With a little creativity, not only will you keep each other engaged socially, you can help each other grow as people. Creative examples for socializing with incarcerated individuals, which can be done virtually or in-person, include:

Engage their interests. Do not talk about the things you know they dislike. Instead, bring light into their life — it will help sustain them. Do they love sports? Discuss their favorite college or professional team, especially if they are on a winning streak or making good headlines!

Playing games. Come up with simple games to play. Even ones that do not require any physical items, like games rooted in trivia, can be fun.

Reading books. Identify a book you both want to read, get two copies (one for each of you, if allowed) and then start your own two-person book club. If you want to study a topic together, a self-help book may be a great option. If the incarcerated individual is not allowed to have books, you could choose to read aloud to them. Some correctional facilities allow books to be made available through the HomeWAV system that can be read together.

Avoid talking about incarceration. Want to keep the mood light? Focus on fun topics, like favorite vacation spots, best restaurants, theme parks, movies, books, etc.

Religion. It’s not for everyone, but if your incarcerated loved one is a person of faith, they likely find comfort in discussing their faith background, books from the Bible, and religion.

Maintaining Healthy Relationships After Incarceration

The progress you make in your relationship while your loved one is incarcerated will carry over after their release. Not only will they be better adjusted, but you will also have a stronger bond that can help fuel the two of you emotionally.

Part of having a healthier relationship after incarceration is that incarceration provides opportunities for both parties to improve communication skills, which in turn can help strengthen your commitment to one another and perhaps even provide conflict-resolution skills. The development of these newfound skills does more than help you maintain a healthy relationship after incarceration, it can help ease the reentry process and reduce the chance of recidivism. 

Additionally, by communicating more with those outside of jail, those who are incarcerated are likely to feel more at ease settling back into society once they are released because they feel more connected to their loved ones and the community. They are more aware of things that have happened while they were gone and how those in their lives are doing, leading to feelings of connection.

Creating Interpersonal Connections through HomeWAV

HomeWAV provides cost-effective and convenient video visitation options to friends, family, and their incarcerated loved ones. With a free mobile app and easy-to-use technology, we make video calls simple. By bridging the technology gap, we make maintaining a relationship with an inmate easier. Create an account or check out our FAQ page for more information.

HomeWAV Expands Services, Solidifies Partnerships in Southeast Territory

Inmate communications company now serving 28 direct partner facilities across Florida, Georgia, Mississippi

ST. LOUIS, Mo., April 2, 2024–HomeWAV, the leader in providing simple, secure inmate communication solutions, proudly announces significant growth and new partnerships within the Southeast territory, particularly in states such as Florida, Georgia, and Mississippi.

With a commitment to transforming communication services for incarcerated individuals and their loved ones, HomeWAV has established key partnerships with correctional facilities throughout the region, recently completing facility activations for Baker County and Sumter County in Florida, Emanuel County and Johnson County in Georgia, and Yaloshuba County in Mississippi. These new partnerships signify HomeWAV’s dedication to providing innovative and secure communication solutions that facilitate meaningful connections between inmates and their families and friends.

“We are thrilled to announce our expanding presence and partnerships within the Southeast territory,” said Drew Willy, Director of Strategic Accounts at HomeWAV. “We believe that maintaining connections with loved ones is essential for the rehabilitation and well-being of incarcerated individuals. Our continued growth in states like Florida, Georgia, and Mississippi reflects our commitment to enhancing communication opportunities for inmates, their loved ones, and communities across the country.”

Through its state-of-the-art technology and user-friendly platform, HomeWAV enables incarcerated individuals to communicate with their loved ones through its video calling, voice calling, and messaging suite. In addition to these communication services, HomeWAV’s all-in-one platform also integrates investigative tools, mail scanning, forms, law library, educational and entertainment resources, and provides on-site technicians who deliver quality service and support.

“We are dedicated to providing correctional facilities with cutting-edge communication solutions that prioritize security, reliability, and ease of use,” added Willy. “Our new partnerships in Florida, Georgia, and Mississippi exemplify our dedication to keeping facilities safe and communities connected.”

Serving over 28 direct partner facilities within Florida, Georgia, and Mississippi, HomeWAV remains committed to driving innovation and fostering meaningful connections for incarcerated individuals and their families across the Southeast territory and beyond.

About HomeWAV

Founded in 2011, HomeWAV LLC has remained the industry leader in providing simple, secure inmate communication and technology solutions to correctional facilities across the country. Headquartered in St. Louis, MO, our all-in-one patented platform is the first of its kind to satisfy the growing demands in the correctional industry. Through our organizational pillars of Integrity, Innovation, and Impact, we are disrupting the industry standard by leading with fairness and developing transformative technology while keeping facilities safe and communities connected. For more information, visit HomeWAV at homewav.com and on LinkedIn and Facebook.

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Media Contact:
Amanda Jasper
636.212.1859
a.jasper@homewav.com