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How to Cope with a Loved One in Jail

Separation from an incarcerated loved one can be difficult and overwhelming, as maintaining connections with others is critical to protecting mental and emotional health. Adding to the challenge is the range of emotions — such as isolation, betrayal, grief, or anger — you may be feeling with regard to their incarceration.

Learning how to cope with a loved one in jail will go a long way in positively impacting your mental health, despite the challenges staying in touch may present. 

Processing How to Cope With a Loved One in Jail

You are likely often focused on your loved one who is incarcerated and their situation, but it’s important to consider and think about how you feel. Concerns you may be grappling with include:

• How your loved one’s incarceration will affect themselves, you, or even your whole family or friends’  outlook

• How severe the crime your loved one committed was and whether you can get past it (this can be especially difficult if there was a victim)

• How your day-to-day living has been impacted

• Regardless of your concerns or emotions, acknowledging your feelings and taking care of yourself is critical to your path forward. When you are worried about others, it can be easy to overlook your own needs. But remember, if you’re not of sound mind and being, it makes it harder for you to offer support — emotional or otherwise — to others, including your loved one who is incarcerated.

Looking After Yourself can Sometimes be Tricky

Reduce stress and anxiety by taking some time to participate in activities that bring you joy. Even if it’s hard, you should still try. You may be surprised at how beneficial a little timeout is to your mental well-being. This doesn’t need to be a large commitment or an expensive undertaking. Write out a gratitude list, take a bubble bath, go for a day hike in a local or state park. Another option is joining a support group — even if it’s an online discussion thread.

Another key part of learning how to cope with a loved one in jail is to distance yourself from others who add noise and toxicity to your life. Whether it’s that uncle you never get along with or a rude neighbor up the street who’s always in your business, don’t feed into their negativity or subjectivity. You can ignore their criticisms of you, and your incarcerated loved one. Remember: you owe no one an explanation, including that uncle or neighbor, for what’s happened.

Communication is Key

Self-care is always critical and so is admitting to yourself how you feel. Not comfortable sharing with others you trust just yet? That’s fine. In that case, perhaps it would be a good idea to keep a journal or diary, someplace to document your thoughts that are safe and private. You can always open up and share with others if you feel ready later. The important thing is you are able to process and articulate your thoughts and emotions in healthy ways so they don’t stay bottled up inside your mind.

Maybe you have already forgiven your incarcerated friend or loved one. Or perhaps you don’t intend to forgive them, or you just aren’t sure how your relationship will move forward. Regardless, it’s good to keep an open mind and continue communicating. If you want to move forward, and help guide your loved one through their sentence, staying connected will help you both.

HomeWAV Helps Keep You Connected

Remember, by looking after yourself, you are better enabled to help your incarcerated loved one through their difficult ordeal. 

If you are ready to make communication part of your process for how to cope with a loved one in jail, HomeWAV provides families and friends with easy solutions to stay connected. In just a couple of moments, you can create your own account and download our free app. If you’re searching for more information about HomeWAV, view our frequently asked questions and details about setting up an account.

How to Video Call to and from Jail in 4 Easy Steps

It’s never been easier to connect with incarcerated loved ones thanks to advancements in video communication technology. Hassles like scheduling on-site visitations and gaining approvals from jail staff make connection difficult, which is why HomeWAV offers a much more efficient platform. Safe, secure, and easy ways to video chat with incarcerated individuals are simple to set up once you know the steps. We’ve created a quick guide to help you get started on how to set up a video call to and from jail. 

Benefits of Video Chats with Incarcerated Individuals

The standard way of connecting with inmates is by scheduling traditional voice calls or by booking in-person visits. While these are still better options than nothing at all, video calls from jail offer personable, easy, and inclusive options for the whole family. You can see your loved one face-to-face, even if far away. This is also a great way to boost your loved one’s morale by including kids and pets on calls — subject to policies as this varies from facility to facility — which isn’t usually an option for in-person visits. Video phone calls from jail improve the mental well-being for both the incarcerated individual and their family and friends.

There’s no question that navigating incarceration is extremely challenging for everyone involved, but video chats from jail help set the incarcerated person up for success during their time in jail and after. Interested in learning how to start setting up jail video calls? Let’s get started! 

• Step 1: Create an account online or through our mobile app
There are a few companies which offer video calls from jail, but at HomeWAV, we are proud to offer a simple, fast setup that allows quick connection. Simply download our app or use your personal computer to create an account. All you’ll need is a photo of yourself, a government-issued ID, and to fill out some basic information. 

Step 2: Add funds to your account
Next, you’ll transfer money to your account. You can use credit, debit or prepaid cards to do this. Once you’ve run out of funds in your account, it’s easy to add more via your app or by simply visiting our website. It typically costs 10-30 cents per minute to talk, depending on the facility, so take that into account when adding funds. You will also need to add the correct facility and inmate to the account. They are listed in a dropdown menu.

Step 3: Account approval
The detention facility where your loved one is located will need to approve your account. You’ll know it’s been approved when you receive a notification that your friend or family member is online. Usually, the approval process takes no more than two days to review and complete, so you’ll be able to talk to your loved one quickly. The inmate will also be able to see your information on their account once you’re approved. After that? You’re ready to start inmate video calls!

Step 4: Initiating and receiving video calls from jail:
You’ve made it to the best part. It’s time to connect with your loved one! You need to have your app open to appear online on the incarcerated individual’s account. This is a great time to enable notifications on your app’s settings so you are notified every time your loved one has logged on. 

Please note all calls will need to be initiated by the incarcerated individual. You’ll also need to be sure you have enough funds in your account. Once online, check the color of the icon of your loved one. If it’s green, they are online! All you need to do is stay on the app and accept their call. 

HomeWAV Mobile App: Receiving a Video Call

Get Started With HomeWAV

We’re happy to provide families with easy and meaningful ways to connect through difficult times. If you want to video chat to and from jail, it’ll just take a few minutes to set up your account and no more than two days for our team to approve. Our app is free — the only cost involved is the funds needed to place calls. So, what are you waiting for? Create your own account or download the app! If you’re searching for more information about HomeWAV’s process, see our frequently asked questions and details about setting up accounts. 

HomeWAV Brings Inmate Communication Services to Scott County Sheriff’s Office

FOR IMMEDIATE RELEASE

HomeWAV Brings Inmate Communication Services to Scott County Sheriff’s Office 

IP communications company now provides video, voice calling for Missouri correctional facility


BENTON, Mo., January 10, 2022–HomeWAV, the leader in providing simple, secure inmate communication solutions, recently announced its video visitation, voice calling, and tablet services are now available at Scott County Sheriff’s Office in Benton, Missouri.

As the thirteenth Missouri-based correctional facility to partner with HomeWAV, Scott County Sheriff’s Office houses up to 130 inmates in the jail and now features 17 HomePAS (Protected Access System) kiosks and 120 ComPAS (Portable Access System) tablets to help connect inmates with their loved ones.

One of HomeWAV’s latest product offerings, ComPAS tablets, includes messaging, forms, law library, commissary ordering, educational opportunities, and entertainment, including a selection of movies, books, music, and games to choose from.

“By partnering with Scott County Sheriff’s Office, the inmates will now have access to educational and drug treatment programs as well as messaging and entertainment features through our ComPAS tablets,” said HomeWAV Director of Business Development Jim DiCenso. “Our system is designed to improve inmates’ mental health through entertainment and educational opportunities with the overall goal of reducing recidivism. Keeping the inmates occupied with educational tools, religious materials, books and movies will also help to decrease violence in the jail and create a safer environment for everyone, both inmates and correctional staff alike.”

About HomeWAV

Founded in 2011, HomeWAV LLC has remained the industry leader in providing safe, secure inmate communication and technology solutions to correctional facilities across the country. Headquartered in St. Louis, MO, our all-in-one patented platform is the first of its kind to satisfy the growing demands in the

correctional industry. Through our organizational pillars of Integrity, Innovation, and Impact, we are disrupting the industry standard by leading with fairness and developing transformative technology while

keeping facilities safe and communities connected. For more information, visit HomeWAV at production-www.homewav.com.

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Media Contact:
Amanda Jasper
636.212.1859
a.jasper@homewav.com

HomeWAV Wins Partnership with Macon County Jail

FOR IMMEDIATE RELEASE

HomeWAV Wins Partnership with Macon County Jail

IP communications company will bring portfolio of services to facility

DECATUR, Ill., December 13, 2021–HomeWAV, the leader in providing simple, secure inmate communication solutions, is excited to announce a new partnership with Macon County Jail in Decatur, Illinois to provide a complete suite of services for the correctional facility.

With a capacity of 270 inmates, Macon County Jail will partner with HomeWAV as their provider for inmate voice calls, video visitation, messaging, mail scanning, voice biometrics, commissary integration, law library, and inmate forms through kiosks and tablets.

Selecting HomeWAV for its exceptionally innovative technology with capabilities to use video visitation without any advanced scheduling, in addition to its low costs to make voice calls for just 15 cents per minute and video calls for just 25 cents per minute, made the IP communications company the optimal strategic partner for Macon County Jail.

“We look forward to our partnership with HomeWAV to provide advanced inmate communications and other technology solutions in the Macon County Jail,” said Macon County Sheriff’s Office Chief Deputy Kristopher Thompson. “They were chosen for their promised commitment to quality service and their demonstrated capabilities. We have no doubt our contract will be beneficial to the County and hope it’s a long-lasting partnership.”

One of HomeWAV’s latest product offerings, ComPAS (Portable Access System) tablets, includes messaging, forms, law library, commissary ordering, educational opportunities, and entertainment, including a selection of movies, books, music, and games to choose from.

“By providing tablets to the facility, the inmates will now have access to educational and drug treatment programs as well as messaging and entertainment features,” said HomeWAV Director of Business Development Jim DiCenso. “Our system is designed to give the inmates the opportunity for self-improvement and education with the hope of reducing recidivism. Keeping the inmates busy with educational tools, religious materials, books and movies will also cut down on violent and disruptive acts in the jail and make for a safer environment for everyone in the facility.”

With plans to install 56 HomePAS (Protected Access System) kiosks and 270 ComPAS tablets, HomeWAV anticipates activating all services for the facility by February 1, 2022.

About HomeWAV
Founded in 2011, HomeWAV LLC has remained the industry leader in providing safe, secure inmate communication and technology solutions to correctional facilities across the country. Headquartered in St. Louis, MO, our all-in-one patented platform is the first of its kind to satisfy the growing demands in the correctional industry. Through our organizational pillars of Integrity, Innovation, and Impact, we are disrupting the industry standard by leading with fairness and developing transformative technology while keeping facilities safe and communities connected. For more information, visit HomeWAV at production-www.homewav.com.

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Media Contact:
Amanda Jasper
636.212.1859
a.jasper@homewav.com

HomeWAV Video Visitation Services Flourishing Across Georgia

FOR IMMEDIATE RELEASE

HomeWAV Video Visitation Services Flourishing Across Georgia

IP communications company expands into Bacon, Jefferson County facilities

ST. LOUIS, Mo., December 1, 2021–HomeWAV, the leader in providing simple, secure inmate communication solutions, is making a positive impact as a service provider in the Georgia market, activating facility partnerships with Bacon County Sheriff’s Office and Jefferson County Sheriff’s Office to now provide video visitation services to connect inmates with their loved ones.

With seven HomePAS (Protected Access System) kiosks serving up to 70 inmates at Bacon County Sheriff’s Office, and 16 HomePAS kiosks serving up to 150 inmates at Jefferson County Sheriff’s Office, HomeWAV has experienced rapid growth and expansion of partnerships in the Georgia market and remains the leading provider in inmate communications solutions across the region.

Currently servicing 23 counties in Georgia, HomeWAV has solid relationships with facility partners in neighboring counties who use its video visitation services such as Bulloch, Camden, Emanuel, Jeff Davis, Pierce, Ware, and Wayne, in addition to Liberty County who uses a complete suite of HomeWAV’s services including video calls, voice calls, and messaging capabilities. These growing, ongoing partnerships have opened many doors for the IP communications company. Building relationships through Georgia Sheriffs’ Association Summer Conference in Jekyll Island, HomeWAV’s positive referrals, proven reduced recidivism, and great results with other nearby correctional facilities have increased product usage throughout the state.

“I am proud of the great partnerships we have built with so many sheriffs’ offices throughout the state of Georgia,” said HomeWAV Business Development Executive Drew Willy. “All of the Georgia sheriffs and wardens I have been fortunate to work with have been great leaders in their community and truly care about providing the best quality product for their respective counties. With the benefits of our technology platform, we have been able to streamline each facility so daily operations run smoother for their staff members.”

About HomeWAV

Founded in 2011, HomeWAV LLC has remained the industry leader in providing safe, secure inmate communication and technology solutions to correctional facilities across the country. Headquartered in St. Louis, MO, our patented platform is the first of its kind to satisfy the growing demands in the correctional industry. We partner with correctional facilities to deliver flexible solutions that reduce security risks, ease administrative burdens, and deliver much-needed revenue streams during a time of heightened regulation. Our all-in-one solutions meet this ever-changing industry’s demands while providing value to our partners through our organizational pillars of Integrity, Innovation, and Impact. In the 860+ active communities we serve, we’ve connected over 75,000 families and serve over 60 associations— and we’re just getting started. For more information, visit HomeWAV at production-www.homewav.com.

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Media Contact:
Amanda Jasper
636-212-1859
a.jasper@homewav.com

Dixie County Jail Now Offering Video Visitation

FOR IMMEDIATE RELEASE

Dixie County Jail Now Offering Video Visitation

Florida facility selects HomeWAV to increase operational efficiency, provide safe connections through transformative technology

ST. LOUIS, Mo., November 22, 2021–HomeWAV, the leader in providing simple, secure inmate communication solutions, is excited to now partner with Dixie County Jail to bring video visitation services to their Florida facility, completing installation on November 8.

With a maximum capacity of 132 inmates, HomeWAV’s patented inmate-initiated technology will connect Dixie County Jail’s inmates with approved online visitors through a safe, secure video platform. Selecting HomeWAV for its reduced costs, safe connection process, and the ability to provide video calling services in a streamlined platform for facilities of similar size and scope, inmates can now access 11 HomePAS video kiosks from their pods to make video calls in one-minute increments.

“I am proud of this partnership and relationship we have built, as we are able to help Dixie County Jail provide remote video visits to their inmates where they can connect more frequently with their family and friends,” said HomeWAV Business Development Executive Drew Willy. “Also, the ability to increase efficiency in everyday tasks for the staff will be ideal from a day-to-day operational standpoint.”

HomeWAV’s products and services disrupt the industry standard by leading with fairness and developing transformative technology while keeping facilities safe and communities connected. Safe, secure video visitations have grown exponentially within the past year and have increased operational efficiencies in correctional facilities across the U.S., now serving over 860 communities from coast to coast.

About HomeWAV

Founded in 2011, HomeWAV LLC has remained the industry leader in providing safe, secure inmate communication and technology solutions to correctional facilities across the country. Headquartered in St. Louis, MO, our patented platform is the first of its kind to satisfy the growing demands in the correctional industry. We partner with correctional facilities to deliver flexible solutions that reduce security risks, ease administrative burdens, and deliver much-needed revenue streams during a time of heightened regulation. Our all-in-one solutions meet this ever-changing industry’s demands while providing value to our partners through our organizational pillars of Integrity, Innovation, and Impact. In the 860+ active communities we serve, we’ve connected over 75,000 families and serve over 60 associations— and we’re just getting started. For more information, visit HomeWAV at production-www.homewav.com.

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Media Contact:
Amanda Jasper
636-212-1859
a.jasper@homewav.com

HomeWAV Launches New Website

FOR IMMEDIATE RELEASE

IP communications company revitalizes
digital channels with refined brand

ST. LOUIS, Mo., October 18, 2021–HomeWAV, the leader in providing simple, secure inmate communication solutions, recently launched a new website reflecting its revitalized brand and state-of-the-art technology to go to market with a progressive, connected approach.

With refined messaging, branding, and digital imagery through a streamlined site with easier navigation, HomeWAV now offers an enhanced, user-friendly digital experience for correctional staff and friends and family through desktops and mobile devices, as well as integrating its downloadable free app.

Leading the IP communications industry partnering with correctional facilities in over 30 states and providing safe, secure connections for over 100,000 visitors, HomeWAV’s new website features its comprehensive product suite including video calls, voice calls, tablets, email and messaging, digital documents and request forms, inmate mail scan, commissary ordering, law library integration, investigative tools, and much more.

HomeWAV’s key messages rooted in integrity, innovation, and impact serve as the compass to reinforce the brand identity and disrupt the industry standard. To accompany this messaging, the new website showcases a bold, modern color palette and striking visuals to bring the brand to life digitally. The revamped website showcases two different portals with menu navigation for both friends and family and corrections, improving the overall user experience and functionality.

“This was an opportunity to bring all our target audiences together in a central location to get the information they need about our service, without any obligation,” said HomeWAV CEO John Best. “Integrity and transparency remained at the core of this initiative, and our team crushed it with its design and usability. I’m very proud of what we have accomplished.”

About HomeWAV

Founded in 2011, HomeWAV LLC has remained the industry leader in providing safe, secure inmate communication and technology solutions to correctional facilities across the country. Headquartered in St. Louis, MO, our patented platform is the first of its kind to satisfy the growing demands in the correctional industry. We partner with correctional facilities to deliver flexible solutions that reduce security risks, ease administrative burdens, and deliver much-needed revenue streams during a time of heightened regulation. Our all-in-one solutions meet this ever-changing industry’s demands while providing value to our partners through our organizational pillars of Integrity, Innovation, and Impact. In the 860+ active communities we serve, we’ve connected over 75,000 families and serve over 60 associations— and we’re just getting started. For more information, visit HomeWAV at production-www.homewav.com.

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Media Contact:
Amanda Jasper
636.212.1859
a.jasper@homewav.com

Bulloch County Correctional Institution Now Offering Video Visitation

FOR IMMEDIATE RELEASE

Georgia facility selects HomeWAV to improve processes, provide safe connections

ST. LOUIS, Mo., October 26, 2021–HomeWAV, the leader in providing simple, secure inmate communication solutions., is excited to now partner with Bulloch County Correctional Institution to bring video visitation services to their Georgia facility, completing installation on October 15.

With a maximum capacity of 175 inmates, HomeWAV’s innovative technology will connect Bulloch County’s inmates and their loved ones through a safe, secure video platform. Selecting HomeWAV for its reduced costs, improved connection process between inmates and visitors, and the ability to utilize digital documents and efficient video, Bulloch County’s Warden Tillman feels the new partnership activation will make processes at the facility run smoother.

HomeWAV’s products and services have grown exponentially within the past year, offering the latest in upgraded technology to best serve corrections facilities across the country. In this rapidly evolving digital era in the midst of the coronavirus pandemic, video visitation has proven effective and necessary to connect inmates with their loved ones in a safe, secure manner.

“I’m very excited about the partnership with Bulloch County and our ability to provide a technology upgrade while providing the lowest rates possible for their community,” said HomeWAV Business Development Executive Drew Willy. “Being able to streamline their facility with an innovative product will help their staff be more efficient.”

About HomeWAV

Founded in 2011, HomeWAV LLC has remained the industry leader in providing safe, secure inmate communication and technology solutions to correctional facilities across the country. Headquartered in St. Louis, MO, our patented platform is the first of its kind to satisfy the growing demands in the correctional industry. We partner with correctional facilities to deliver flexible solutions that reduce security risks, ease administrative burdens, and deliver much-needed revenue streams during a time of heightened regulation. Our all-in-one solutions meet this ever-changing industry’s demands while providing value to our partners through our organizational pillars of Integrity, Innovation, and Impact. In the 860+ active communities we serve, we’ve connected over 75,000 families and serve over 60 associations— and we’re just getting started. For more information, visit HomeWAV at production-www.homewav.com.

###

Media Contact:
Amanda Jasper
636.212.1859
a.jasper@homewav.com

HomeWAV Launches New Website

FOR IMMEDIATE RELEASE

IP communications company revitalizes
digital channels with refined brand

ST. LOUIS, Mo., October 18, 2021–HomeWAV, the leader in providing simple, secure inmate communication solutions, recently launched a new website reflecting its revitalized brand and state-of-the-art technology to go to market with a progressive, connected approach.

With refined messaging, branding, and digital imagery through a streamlined site with easier navigation, HomeWAV now offers an enhanced, user-friendly digital experience for correctional staff and friends and family through desktops and mobile devices, as well as integrating its downloadable free app.

Leading the IP communications industry partnering with correctional facilities in over 30 states and providing safe, secure connections for over 100,000 visitors, HomeWAV’s new website features its comprehensive product suite including video calls, voice calls, tablets, email and messaging, digital documents and request forms, inmate mail scan, commissary ordering, law library integration, investigative tools, and much more.

HomeWAV’s key messages rooted in integrity, innovation, and impact serve as the compass to reinforce the brand identity and disrupt the industry standard. To accompany this messaging, the new website showcases a bold, modern color palette and striking visuals to bring the brand to life digitally. The revamped website showcases two different portals with menu navigation for both friends and family and corrections, improving the overall user experience and functionality.

“This was an opportunity to bring all our target audiences together in a central location to get the information they need about our service, without any obligation,” said HomeWAV CEO John Best. “Integrity and transparency remained at the core of this initiative, and our team crushed it with its design and usability. I’m very proud of what we have accomplished.”

About HomeWAV

Founded in 2011, HomeWAV LLC has remained the industry leader in providing safe, secure inmate communication and technology solutions to correctional facilities across the country. Headquartered in St. Louis, MO, our patented platform is the first of its kind to satisfy the growing demands in the correctional industry. We partner with correctional facilities to deliver flexible solutions that reduce security risks, ease administrative burdens, and deliver much-needed revenue streams during a time of heightened regulation. Our all-in-one solutions meet this ever-changing industry’s demands while providing value to our partners through our organizational pillars of Integrity, Innovation, and Impact. In the 860+ active communities we serve, we’ve connected over 75,000 families and serve over 60 associations— and we’re just getting started. For more information, visit HomeWAV at production-www.homewav.com.

###

Media Contact:
Amanda Jasper
636.212.1859
a.jasper@homewav.com

Newton County Sheriff’s Office implements video visitation

COVINGTON, Ga. — The Newton County Sheriff’s Office knows how important it is for individuals to connect with their loved ones during this unprecedented time. In an effort to continue visitation amid COVID-19, the Sheriff’s Office has implemented video visitation.

As of Thursday, April 23, video visitation is live and can be utilized by individuals wishing to speak with their loved ones. More than 40 inmate residents have successfully connected with their loved ones via video since the service went live.

Please follow the instructions below to set up an account for video visitation:

Step 1: Create an account through HomeWAV by visiting HomeWAV.com or downloading the free mobile app on your phone.

Step 2: Select the Newton County Sheriff’s Office as your facility of choice. Select the inmate resident you wish to speak with and add funds to enable the inmate resident to communicate.

Step 3: Once the Newton County Sheriff’s Office approves your account, wait for the inmate resident to initiate the call.

Step 4: Stay logged in to your account as you wait to ensure the inmate resident sees that you are available.

The Newton County Sheriff’s Office will not resume on-site visitation until it is safe to do so.

The Sheriff’s Office is committed to ensuring the safety of all its staff, deputies, detention officers, and inmate residents. All individuals will be notified as soon as a decision has been made to resume on-site visitation.

[Original post: https://www.covnews.com/news/coronavirus/newton-county-sheriffs-office-implements-video-visitation/]